Partner Solutions Showcase

NAVUG

How Automating Business Processes Can Improve Customer & Supplier Experience Presented by Esker

Thursday, October 12
9:15 AM - 10:15 AM
Room: Ryman Studio HI

Format: Partner Solutions Showcase


Businesses endure fluctuations in document volume that significantly impact processes within Customer Service and Finance. Staff devotes more time than ever manually entering, processing and archiving documents in Nav, limiting efforts to nurture customer & supplier relationships. Automating document processes improves customer experience, avoids late payment fees, captures discounts, and minimizes disputes keeping the supply chain running smoothly. Learn how implementing automation to complement your Nav investment provides greater visibility into the business document cycle.

Casey Thompson

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Diana Eagen

Director of Sales
Esker Inc.

DIANA EAGEN HAS RESPONSIBILITY FOR SALES & CUSTOMER DEVELOPMENT FOR ESKER NORTH AMERICA. FOR OVER 20 YEARS, HER EXPERTISE HAS BEEN PROVIDING SOFTWARE SOLUTIONS THAT COMPLIMENT AN ORGANIZATIONS CURRENT FINANCE AND IT DEPARTMENTS WHILE IMPROVING THEIR PRODUCTIVITY, EFFICIENCY, AND ENVIRONMENTAL IMPACT. DIANA’S PASSION AT ESKER IS ELIMINATING MANUAL PROCESSES AND HELPING CUSTOMERS “QUIT PAPER,” MOVING TO SOLUTIONS THAT DECREASE COSTS WITHIN THE ORDER-TO-CASH (O2C) AND PROCURE-TO-PAY (P2P) CYCLES. DIANA HAS A BACHELOR'S DEGREE FROM PURDUE UNIVERSITY.

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