Business Leadership | Trade


LDR80 - Build a Brand Ambassador Program & Grow Your Business!

Thursday, October 12
8:00 AM - 9:00 AM
Room: Ryman Ballroom B

Format: Presentation
Level: Basic
CPE: 1
Version: Any

Did you know word of mouth recommendations account for up to 50% of all purchasing decisions? And 95% of customers who had a BAD experience typically share it with five or more people? Join this lively session as we discuss the critical pathways to cultivating Brand Ambassadors and learn strategies from a company that is successfully implementing current brand ambassador initiatives. If increasing sales and making happy clients is important to you, this is one session you cannot miss.

Learning Objectives:

Adriana DiVito

Marketing Director

Adriana is currently working as Director of Marketing at Sologlobe, a Hall of Fame Premier Sponsor of NAVUG Summit. She is an active member of the NAVUG Planning Committee, and sits on the Board of the International Association of Microsoft Channel Partners, Canada.

Adriana has over 20 years’ experience in Sales, Customer Service Management, and Marketing. These various roles served to solidify the view that customer excellence is key to growth, brand solidification, and competitive leverage.

When she isn’t working, Adriana can be found 3,000 feet in the sky working towards her Glider Pilot licence, or lamenting the fact that the Montreal Canadiens haven’t won a Stanley Cup since 1993.


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Michael DeGeeter

Client Engagement Manager

Michael is a part of the Client Account Management team where he focuses on event planning and marketing for existing Sikich ERP clients. Michael is also an Account Manager for Microsoft Dynamics. With over eight years of customer service experience, Michael is passionate about customer engagement at Sikich and is hopeful to make a positive impact on all clients to ensure they are getting the most out of Sikich as their partner.


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Build a Brand Ambassador Program & Grow Your Business!

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