Partner Solutions Showcase

NAVUG

PSS24 - It’s All About Your Implementation Experience Presented by Western Computer

Thursday, October 12
9:15 AM - 10:15 AM
Room: Ryman Studio L

Format: Partner Solutions Showcase

Implementations are challenging for everyone, but it really comes down to your experience. What was your implementation like? Did you hit roadblocks that were hard to overcome? Were your executives happy with the experience? Was your partner there for you as you expected? Join Western Computer to hear real-world experiences from a panel of customers. Learn about their implementation experiences as they reveal different issues and how they were resolved.




Amanda Wells

Marketing Manager
Western Computer

Experienced B2B Marketer focused on brand identity, content strategy, digital marketing, and lead generation with over 10 years of experience in Marketing, Advertising, and Public Relations. Holds a Master's of Science in Public Communications from Drexel University and a Bachelor of Arts in Advertising from Template University.

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Tony Castellano

Director of Client Services
Western Computer

As Director of Client Services, I am responsible for managing a team of Customer Account Manager’s (CAM’s) providing account management for our Microsoft Dynamics AX, NAV, CRM and Dynamics 365 customers.

I oversee the sales and business processes the CAM’s use to communicate and manage their existing Dynamics customers to ensure they are supported and serviced in the most professional manner possible. I am passionate about the customers experience, Dynamics technology, mentoring, and beach volleyball!

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