Cross-User Group Sessions | BI & Reporting | Business Intelligence


PUG08 - PUG: Leverage BI for Profit and Customer Service

Thursday, October 12
11:15 AM - 12:15 PM
Location: Tennessee Ballroom D

Format: Presentation
Level: Basic

The primary objectives of any business are to generate revenue and reduce costs, therefore improving overall performance and increasing profits. To accomplish this, customer behavior analysis and improving customer service strategies require insight and business intelligence. Business intelligence (BI) describes technology driven processes for analyzing data and presenting actionable information that can be used to make more informed business decisions. Join us as we discuss how BI tools can increase the organizational value of enterprise information, promote efficient business operations and cultivate faster, better decision making.

Note: PUG is the Power BI User Group within Dynamic Communities Inc. and these sessions will complement the other out of the box and various BI & Reporting sessions you may be attending at Summit Nashville. Learn more by going to

Brandon George

Director of Business Intelligence and Analytics

Brandon George has extensive Microsoft Business Intelligence & Analytics practice management, project management, architect / design and development. This includes helping customers focus on their people and data to reach stories of value across their data assets. Brandon has worked in the Microsoft Dynamics ERP ecosystem since its inception in 2004. This includes heavy focus in Manufacturing, Distribution, Wholesale and Retail industries. Including specific domain expertise with ETO/CTO, Food & Beverage Process Manufacturing, Discrete Manufacturing, Fashion, Apparel and Footwear.


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