GPUG and Microsoft

GPUG Summit Nashville Opening Session

Wednesday, October 11
8:15 AM - 9:45 AM
Location: Delta Ballroom A - Level 2

Format: General Session

Welcome to Nashville, y'all, and GPUG Summit 2017! Bob McAdam - YOUR General Manager - welcomes everyone to the incredible Gaylord Opryland Hotel & Resort for the largest and most exciting GPUG Summit ever. Folks from fabulous Fargo (i.e. Microsoft) will be here to show off Dynamics GP 2018 to "boot", so giddy on up first thing Wednesday morning and let's get this thing started!

Learning Objectives:

Bob McAdam

GPUG General Manager
Dynamic Communities

Bob is GPUG's General Manager within Dynamic Communities, a fast-growing business management organization that develops and supports Microsoft Dynamics user groups like GPUG. Previously, he spent several years in the Dynamics GP partner channel where he sold, designed, and deployed Dynamics GP solutions in a variety of industries. In addition to GPUG programming, Bob fulfills regular training opportunities in both live & virtual classroom settings for the GPUG Academy and is a member of the Dynamics GP Credentialling Committee at Bob is also a regular contributor to the GPUG Summit Planning Committee, a Microsoft Certified Trainer, a periodic blogger on GPUG Collaborate, and co-host of Enterprise Software Podcast. He serves on the Board of the IAMCP Tampa Chapter as well.

Bob began his Dynamics GP career in 1998. Born and raised in western New York, Bob earned his undergraduate degree from St. Bonaventure University in 1987 and his MBA from Clarkson University in 1992, but permanently relocated to the Tampa Bay area with his family shortly thereafter, where he has been ever since.


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Steve Burney

Dynamics GP Administrator

Steve has been enjoying the Great Plains experience since 1984 where he has managed a retail computer store that sold and supported GP, was a District Sales Representative for Great Plains Software, co-owned an IT consulting firm that was a GP President's Club member for 6 years, to being an end user.


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Rick Zich

Coopers DIY

Rick Zich is the president of Coopers DIY, maker of home brewing kits. We have been the leader in small batch brewing since 1993 and the success brought about being purchased by the Coopers Brewery who is the largest Australian owned brewery. They are also the worldwide leader in home brew kits.
He oversees all aspects of the business including the GP installation. He has held positions of controller and VP Operations inside the organization so I know most of how things need to work. Coopers integrates with 3 different websites and a retail store through the use of SmartConnect and utilize refreshable reports extensively in house.
Rick lives in sunny Tucson, Arizona with his wife of 20 years and their youngest daughter at home and older son in Phoenix who makes music a passion. He and his wife also own a jewelry store as that is his wife's passion. He volunteers regularly at church and participates in associated groups.


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Pam Misialek



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Theresa Nistler

Senior Program Manager

Theresa Nistler is a Senior Program Manager for the Microsoft Dynamics SBM development team. Theresa has been with Microsoft and Great Plains since 1986 and has held a variety of positions within Technical Support and Product Development. She is currently focused on shaping the next release of Microsoft Dynamics in the Financials and Workflow series.


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Jodi Christiansen

Senior Program Manager

Jodi Christiansen is a Program Manager on the Microsoft Dynamics SMB team and has been working in software product development and support for the past 18 plus years. As a Program Manager in development she conducts research with customers to better understand their needs as she designs new software features. She is focused on Document Attachment as well as the Office 365 and Power BI integration with Microsoft Dynamics GP. She also works on new features for Dynamics 365 for Finance and Operations, Business edition. She has presented at many technical conferences and evangelizes products by interacting with customers whenever possible. Jodi focuses on the customer requests while maintaining quality in software being developed.


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Martin Olsen

eOne Solutions

I was a bad accountant who took a job on a GP helpdesk. 15 years later I own and run eOne Solutions with customers using 20,000 of our modules. SmartConnect is now a leading Integration solution for NAV, CRM, GP, Dynamics 365 and many cloud solftware solutions. With businesses turning more and more to 'best of breed' cloud applications, integration is more important than ever to keep your business efficient.


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Rod O'Connor

Briware Solutions Inc.

Having built a career around ERP software, including time as a consultant, an end user, in IT, and in Accounting I started Briware Solutions to help growing companies solve their business process problems by making the most of their systems and their teams.


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Jen Kuntz

Kuntz Consulting Inc.

Jen Kuntz is a Chartered Professional Accountant (CPA, CGA), an Advanced Credentialed Professional for Dynamics GP, and a Microsoft MVP. She is an independent Dynamics GP consultant and a Microsoft Dynamics GP partner.

An active blogger, her articles can be found at and on the Dynamics Community website (

Jen has been working with Dynamics GP since version 5.0 in 1999. Prior to starting her own consulting business, she worked for Deloitte and BDO Solutions in their Dynamics GP consulting practices.

In her spare time, she loves to golf, is a big fan of the Toronto Blue Jays and dabbles in home renovations!


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Barbara N. Gavron

Dynamics GP Consultant

Barbara Gavron has experience with accounting systems from both sides – both as a user and as a consultant. Prior to becoming a Dynamics GP consultant in 2005 she managed 2 successful Great Plains implementations and was a key individual in a 2-year JDEdwards worldwide ERP implementation with a former employer. Knowing the software from the users’ point of view makes Ms. Gavron a valuable resource to clients, as she can provide solutions and advice for clients from their perspective.

Along with providing effective consulting services, solutions, and advice for clients using Microsoft Dynamics Great Plains, Ms. Gavron performs Business Needs Analyses – a critical part of pre-implementation data gathering which results in a more successful transition to Great Plains. In addition to consulting and business analysis, she also serves as Great Plains instructor and conducts training courses for clients for the basic modules, as well as FRx/Management Reporter.

Ms. Gavron has 30+ years of business experience and has held a variety of accounting and financial positions, including Senior Auditor (Deloitte & Touche), Controller, and Financial Analyst. Ms. Gavron is a CPA in the State of Florida and holds a Bachelor of Science in Accounting from Villanova University. She is also a credentialed GP consultant, having passed the certification exam at GPUG Summit in Reno in 2015.


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Shawn Dorward

Sr. Implementation Consultant
InterDyn Artis

Representing the Carolinas, Shawn is an Implementation Consultant for InterDyn Artis. As a former GP user himself, Shawn is an active member of GPUG where he was recently named a GPUG All-Star. Within both GPUG and InterDyn Artis, he leads and participates in training sessions to help other users learn new things about their investment. He thoroughly enjoys working with businesses to discover and implement efficiencies while planning for the future.


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Steve Endow

Dynamics GP MVP
Precipio Services

Steve Endow is a Microsoft MVP for Dynamics GP. He has 13 years of experience with Microsoft Dynamics GP, primarily focusing on system integrations, customizations, software development, and technical issues.

He is the founder of Precipio Services, which provides Microsoft Dynamics GP consulting services, system integrations, customizations, and process automation for Dynamics GP partners and customers. Precipio Services works with Microsoft partners and customers to increase the efficiency of Dynamics GP, reduce costs, and help to produce competitive advantage.


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