Service Management in Dynamics AX

Wednesday, April 5
3:00 PM - 4:00 PM
Room: G103

Format: Member Showcase
Level: Intermediate
Version: AX 2009, AX 2012, AX 2012 R2, AX 2012 R3, AX7 – New AX, D365 for Operations

In this educational session you will learn about service orders, service agreements and service subscriptions in the standard Service Module in Dynamics AX and how it integrates to case management and projects. Topics will include an introduction, how to support your service processes within AX, Service Agreements, Service Orders, Service Subscriptions, integration to Projects and integration to Cases.

Learning Objectives:

Sarah Patthoff

Senior IT Generalist
Luck Companies


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Thomas Krogh

Senior Presale Consultant

Senior Presale Cosultant and Product responsible for the Enterprise Asset Management module.

I've worked with XAL, Navision, Axapta and Dynamics AX and Dynamics 365 for Operations since 1999.
The main focus areas have been Service, Maintenance, Retail, Project, Trade and Logistics.


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Darren Hogg

Director of Business Development
eBECS North America


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Service Management in Dynamics AX

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