Functional
AXUG
Format: Member Showcase
Level: Intermediate
Version: AX 2009, AX 2012, AX 2012 R2, AX 2012 R3, AX7 – New AX, D365 for Operations
Sarah Patthoff
Senior IT Generalist
Luck Companies
Thomas Krogh
Senior Presale Consultant
Dynaway
Darren Hogg
Director of Business Development
eBECS North America
In this educational session you will learn about service orders, service agreements and service subscriptions in the standard Service Module in Dynamics AX and how it integrates to case management and projects. Topics will include an introduction, how to support your service processes within AX, Service Agreements, Service Orders, Service Subscriptions, integration to Projects and integration to Cases.
Senior IT Generalist
Luck Companies
FUN06 - Service Management in Dynamics AX
Wednesday, April 5
3:00 PM – 4:00 PM
Senior Presale Consultant
Dynaway
Senior Presale Cosultant and Product responsible for the Enterprise Asset Management module.
I've worked with XAL, Navision, Axapta and Dynamics AX and Dynamics 365 for Operations since 1999.
The main focus areas have been Service, Maintenance, Retail, Project, Trade and Logistics.
PSS08 - Benefits of Enterprise Asset Management - Built Into Dynamics AX Presented by Dynaway
Wednesday, April 5
10:30 AM – 11:30 AM
FUN06 - Service Management in Dynamics AX
Wednesday, April 5
3:00 PM – 4:00 PM
FUN05 - Case Management in Dynamics AX
Thursday, April 6
2:30 PM – 3:30 PM
Director of Business Development
eBECS North America
FUN06 - Service Management in Dynamics AX
Wednesday, April 5
3:00 PM – 4:00 PM