Case Management in Dynamics AX

Thursday, April 6
2:30 PM - 3:30 PM
Room: G103

Format: Member Showcase
Level: Intermediate
Version: AX 2009, AX 2012, AX 2012 R2, AX 2012 R3, AX7 – New AX, D365 for Operations

Case Management is one of the best kept secrets in Dynamics AX! Learn how to setup and use Case Management in standard AX - to e.g. track incidents reported by customers or internally.

Learning Objectives:

Thomas Krogh

Senior Presale Consultant

Senior Presale Cosultant and Product responsible for the Enterprise Asset Management module.

I've worked with XAL, Navision, Axapta and Dynamics AX and Dynamics 365 for Operations since 1999.
The main focus areas have been Service, Maintenance, Retail, Project, Trade and Logistics.


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Case Management in Dynamics AX

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