2017 Summit EMEA

Wednesday 5 April

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Wednesday, 5 April, 2017
08:00 - 09:00

Expo
08:00 - 09:00

Expo
Location: Diamond Lounge/Europa Foyer

Favorite
08:00 - 17:30

Registration and Check-In
08:00 - 17:30

Registration and Check-In
Location: Auditorium Lounge
General

Favorite
09:00 - 10:00

Breakout Sessions
CRMUG
09:00 - 10:00

Out of the Box Reporting: 201 - Charts & Dashboards
Location: G107
BI&Reporting

CRMUG

Favorite

Henrik Jensen, MCP, MCP+SB, MCAD, MCSD, MCTS, MCPD, MCITP, MBSS, MBSP, MCT – EASYConsult ApS ### 320199###CRMUG Presenter
09:00 - 10:00

The Art of Contact Centre Applications, or USD in 60 minutes.
Location: G108
CRM Cloud Extensions

CRMUG

Favorite

Neil Parkhurst, MVP – HCL PowerObjects ### 311231###CRMUG Presenter
09:00 - 10:00

From Offline Strategy to Omnichannel Experience*
Location: G111
User Showcase

CRMUG

Favorite

Frank Scholte – Auping ### 358422###CRMUG Presenter
09:00 - 10:00

SOLID Dynamics CRM Solutions with Typescript
Location: G110
Developer

CRMUG

Favorite

Stefano Tempesta – EF Education First ### 311226###CRMUG Presenter
09:00 - 10:00

Increasing Sales Effectiveness With Microsoft Dynamics 365
Location: G001-G002
Microsoft Dynamics 365

MS

Favorite

David Held – Microsoft ### 272677###CRMUG Presenter @@@ Astrid Klopsch – Little Engine, Inc ### 323263###Organizer
09:00 - 10:00

Power BI General Session: From Insights to Action - Driving Analytics with Microsoft Power BI and the Business Application Platform
Location: Emerald Room
General

PBIUG

Favorite

Kamal Hathi – Microsoft ### 322927###PBIUG Presenter
09:00 - 10:00

Custom Entities - Not Just for Storing Business Data
Location: G109
Power User

CRMUG

Favorite

Adam Vero, MVP – Meteor IT ### 212256###CRMUG Presenter
10:30 - 11:30

Breakout Sessions
CRMUG
10:30 - 11:30

Using Excel Templates in CRM 2016
Location: G107
BI&Reporting

CRMUG

Favorite

Neil Parkhurst, MVP – HCL PowerObjects ### 311231###CRMUG Presenter
10:30 - 11:30

The Roadmap of Digital Transformation by Priva*
Location: G111
User Showcase

CRMUG

Favorite

Paul Ossewold – Priva ### 358423###CRMUG Presenter
10:30 - 11:30

Make Business Processes a Tool to Create more LEAN*
Location: G108
Power User

CRMUG

Favorite

Lars Houbak – DGI - National Danish Sports for all organization ### 212251###CRMUG Presenter
10:30 - 11:30

Guidance on Your CRM Upgrade
Location: G109
Power User

CRMUG

Favorite

Gustaf Westerlund, MVP – CRM-Konsulterna ### 212257###CRMUG Presenter
10:30 - 11:30

User's Perspective on Their Data Best Practices
Location: G110
Power User

CRMUG

Favorite

Emmy Lippold – Data8 ### 316909###CRMUG Moderator @@@ Britt Damkjaer – bd relations ### 311229###CRMUG Panelist @@@ Dale Pilling – Data8 ### 320197###CRMUG Panelist @@@ Allan R. Lassen – BRFkredit ### 221443###CRMUG Panelist
10:30 - 11:30

User Group Community Feedback Session
Location: D503
General

Favorite
11:30 - 13:00

Lunch and Expo
11:30 - 13:00

Lunch and Expo
Location: Diamond Lounge/Europa Foyer
General

Favorite
13:00 - 14:30

Breakout Sessions
CRMUG
13:00 - 14:30

Design Patterns with Sparkle XRM
Location: G111
Developer

CRMUG

Favorite

Scott Durow – Develop 1 Ltd ### 212249###CRMUG Presenter
13:00 - 14:30

Dynamics 365, Business Edition: Get an Overview and know what Dynamics NAV and CRM Customers Should do about it
Location: D403
General

MS

Favorite

Gordon Macdonald – Microsoft ### 272645###NAVUG Presenter @@@ Anantha Ramachandran – Microsoft ### 173150###NAVUG Presenter @@@ Astrid Klopsch – Little Engine, Inc ### 323263###Organizer
13:00 - 14:30

Driving Customer Success & Adoption
Location: G110
Leadership & User Adoption

CRMUG

Favorite

Dilip Popat – Microsoft ### 212258###CRMUG Presenter @@@ Coen van Hoogstraten – Heineken International ### 371640###CRMUG Panelist
13:00 - 14:30

Build Integrated Solutions with PowerApps, Microsoft Flow and Microsoft Dynamics 365
Location: G001-G002
Microsoft Dynamics 365

MS

Favorite

Cathy Dew – Microsoft ### 333398###CRMUG Presenter @@@ Astrid Klopsch – Little Engine, Inc ### 323263###Organizer
13:00 - 14:30

Power BI : An In-depth Look from End to End
Location: Emerald Room
BI&Reporting

PBIUG

Favorite

Steven Renders, MVP, MCT – think about IT ### 326597###PBIUG Presenter
13:00 - 14:30

Deep Dive into Data Modeling Using Power BI Desktop
Location: E103
BI&Reporting

PBIUG

Favorite

Kasper de Jonge – Microsoft ### 356406###PBIUG Presenter
13:00 - 14:30

Building Business Logic for Dynamics CRM or 365 Applications
Location: G107
Power User

CRMUG

Favorite

Adam Vero, MVP – Meteor IT ### 212256###CRMUG Presenter @@@ Gustaf Westerlund, MVP – CRM-Konsulterna ### 212257###CRMUG Presenter
13:00 - 14:30

Making Portals Work for You
Location: G108
Power User

CRMUG

Favorite

Antonella Candido – Adoxio ### 320231###CRMUG Presenter @@@ Matt Kresch – Microsoft ### 320232###CRMUG Presenter
13:00 - 14:30

Optimization Best Practices of the Outlook Client
Location: G109
Power User

CRMUG

Favorite

Steven De Blick, SDB – Cegeka ### 340753###CRMUG Presenter
15:00 - 16:00

Breakout Sessions
PBIUG
15:00 - 16:00

Power BI Panel - BI & Analytics Best Practices
Location: Emerald Room
BI&Reporting

PBIUG

Favorite

Kasper de Jonge – Microsoft ### 356406###PBIUG Panelist @@@ Kamal Hathi – Microsoft ### 322927###PBIUG Panelist @@@ Justyna Lucznik – Microsoft ### 361560###PBIUG Panelist @@@ Miguel A. Martinez – Microsoft ### 356419###PBIUG Panelist
15:00 - 16:00

What Do We Want to Track in Power BI?
Location: E103
BI&Reporting

PBIUG

Favorite

Kristel Demotte, PMP – Cegeka ### 357371###PBIUG Presenter @@@ Saar Gillis, MCSE – Cegeka ### 361563###PBIUG Presenter
15:00 - 16:00

Experlogix CPQ: Quote Fast. Quote Smart. Presented by Experlogix
Location: G111
Partner Solutions Showcase

CRMUG PSS

Favorite

Gwyn Golden – Experlogix ### 230093###CRMUG Expo Hall Speaker @@@ Scott Rich ### 228177###Session Organizer
15:00 - 16:00

Immersive Mobile Experience with Resco and Microsoft Dynamics CRM Presented by Resco
Location: G001-G002
Partner Solutions Showcase

CRMUG PSS

Favorite

Filip Fejdi – Resco ### 327628###CRMUG Expo Hall Speaker @@@ Anna Kontšeková ### 255477###Session Organizer
15:00 - 16:00

Delivering Great Customer Service with Dynamics 365/CRM and TKDialogs Presented by TKDialogs
Location: G107
Partner Solutions Showcase

CRMUG PSS

Favorite

Joe Cassidy – Team Knowledge Limited ### 228178###CRMUG Presenter
15:00 - 16:00

Customer First, No Compromise
Location: G108
Partner Solutions Showcase

CRMUG PSS

Favorite

Astrid Smits ### 343084###Session Organizer @@@ Paul Ossewold – Priva ### 358423###CRMUG Expo Hall Speaker @@@ Arjan van Beek – HSO ### 365882###CRMUG Expo Hall Speaker
15:00 - 16:00

Engage Your Customers with an AMPED UP Web Portal
Location: G110
Partner Solutions Showcase

CRMUG PSS

Favorite

Steve Webb – The Portal Connector ### 338381###CRMUG Expo Hall Speaker @@@ Sarah Pavlik ### 252272###Session Organizer
15:00 - 16:00

Implementing Dynamics 365: Tips and Tricks from our CRM Superheroes Presented by PowerObjects
Location: G109
Partner Solutions Showcase

CRMUG PSS

Favorite

Gretchen Opferkew, CRM MVP, 2015 All Star – PowerObjects HCL ### 254861###CRMUG Presenter @@@ Alex Fagundes – PowerObjects, An HCL Company ### 255597###CRMUG Presenter @@@ Marco Amoedo – PowerObjects, An HCL Company ### 311234###CRMUG Presenter @@@ Paul Rogers ### 343060###CRMUG Presenter @@@ Addie Rodman ### 323119###Session Organizer
16:30 - 17:30

Breakout Sessions
CRMUG
16:30 - 17:30

SharePoint and CRM in the Dynamics 365 World
Location: G107
CRM Cloud Extensions

CRMUG

Favorite

Peter Baddeley – ProvisionPoint ### 311233###CRMUG Presenter
16:30 - 17:30

Our Example in Using CRM for Customer Service
Location: G110
User Showcase

CRMUG

Favorite

Fredrik Neiderud, M.Sc. EE – TeracomBoxer Group ### 212254###CRMUG Presenter
16:30 - 17:30

Setting the Stage - Deconstructing The Plugin Pipeline
Location: G111
Developer

CRMUG

Favorite

Craig Hamer – Columbus Global UK ### 212242###CRMUG Presenter
16:30 - 17:30

Top 10 List: For Any CRM User
Location: G109
Leadership & User Adoption

CRMUG

Favorite

Neil Parkhurst, MVP – HCL PowerObjects ### 311231###CRMUG Presenter @@@ Adam Vero, MVP – Meteor IT ### 212256###CRMUG Presenter
16:30 - 17:30

Transform Your Project World! Introducing Project Service Automation
Location: G001-G002
Microsoft Dynamics 365

MS

Favorite

Aditya Mohan – Microsoft ### 283680###CRMUG Presenter @@@ Jeff Comstock – Microsoft ### 333402###CRMUG Presenter @@@ Astrid Klopsch – Little Engine, Inc ### 323263###Organizer
16:30 - 17:30

Make Your Financial Data Come Alive with Power BI Dashboards
Location: E103
BI&Reporting

PBIUG

Favorite

Belinda Allen, MVP – PowerGP Online / Njevity, Inc. ### 164166###PBIUG Presenter
16:30 - 17:30

How to Share Your Power BI Data and Keep it Secure
Location: Emerald Room
BI&Reporting

PBIUG

Favorite

Kasper de Jonge – Microsoft ### 356406###PBIUG Presenter