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D365UG/CRMUG

ADF10 - Rollin, Rollin, Rollin'...Rollup Fields

Friday, October 13
9:45 AM - 10:45 AM
Location: Magnolia Boardroom B

Format: How2
Level: Basic

Rollup fields have been around since CRM 2015. They're typically used to calculate sales goals and revenues against those goals. But they can be used for so much more.
In this session, you will learn step-by-step how to create a rollup field. Then we'll take a look at how our organization is using this tool to inform our sales team members about information pertinent to their accounts and to streamline work processes. Rollup fields - they aren't just for revenue goals anymore!

Learning Objectives:




Phyllis Eriksen

Manager, Projects and Product Services
Audimation Services, Inc.

Phyllis Eriksen, CIDA, CISA, is Manager of Projects and Product Services with Audimation Services, Inc., a consulting firm and distributor of CaseWare software products. She works closely with clients throughout the U.S. to implement continuous reporting solutions and solve complex challenges. She manages both client-facing and internal software projects to help meet strategic business objectives; manages Audimation’s national help desk; and works as the company’s Dynamics CRM architect. She has more than 20 years of experience in industry, consulting and public accounting.

Prior to joining Audimation Services, Phyllis worked in the Information Technology department of Waste Management, and as a supervisor with a local accounting firm. She is an active member of CRMUG/Dynamics 365 where she serves as a co-leader for the CRM Admin SIG and participates in teh CRMUG/Dynamics 365 Programming Committee. She is also a member of the Information Systems Audit & Control (ISACA) Houston Chapter. She received her CISA (Certified Information Systems Auditor) in 2007 and her CIDA (Certified IDEA Data Analyst) in 2015.

Known for her energetic creativity, Phyllis is also a published author and photographer; and has put her cast iron stomach to the test as a judge for several wild game cook-offs…although she admits she stopped just short of trying the raccoon dish.

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Rollin, Rollin, Rollin'...Rollup Fields



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