Administration

D365/CRMUG Academy

CRM Administrator Black Belt Series - Purple Belt

Tuesday, October 10
8:00 AM - 12:00 PM
Location: Delta Island C located in Delta Island (Level M)

Format: Academy Course
CPE: 4
Preparation: Please bring your own internet capable laptop to class.

CRMUG Academy’s Administrator Black Belt Training Program is a structured, four-course series for administrators & super-users. It has been developed for members that want to maximize their Microsoft Dynamics CRM platform value. This class is open to any CRM user.

This training series aims to empower administrators and super-users to “own” their successful implementation of CRM and to provide front line support to business users. Our consulting experts and dedicated trainers deliver the program online to members from all types of organizations, from small businesses to large enterprises.

•Structured program for administrating, configuring and adapting Dynamics CRM
•Four training levels that mix theory and real world, hands-on practice - Blue, Purple, Brown, and Black
•Each level ends with an online lab and test for students
•Each student must successfully complete and pass labs and tests to proceed to next belt

Purple Belt Learning Objectives:

•Custom Entities and Relationships
•Advanced Form Configuration
•Advanced Find Capabilities
•Information Management using Views, Charts, Dashboards and Reports
•Best Practices

Audience: CRM Administrators

Level: Beginner

Prerequisites: Students must have passed the Blue Belt test prior to attending this Purple Belt class. If all prior tests have not been passed, attendance will not be allowed and we will be happy to adjust your class registration dates.

Training Materials: Will be supplied by the instructor as appropriate.

Delivery Method: Group Live




Josh Coker

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