User Adoption | Sales & Mobility


UAD05 - Scoring! Using Gamification

Friday, October 13
2:30 PM - 3:30 PM
Location: Cheekwood F - Magnolia Mezzanine Level M

Format: Presentation
Level: Intermediate

Gamification in Dynamics 365 can heighten your adoption and rally your end-users to do more within your environment. Learn the details of this capability in how you can apply it for adoption success.

Learning Objectives:

Britta Rekstad


Britta spent several years as a Systems Administrator and Consultant in the Financial Services Industry focusing on configuration, training and automation. Currently she works with Microsoft Partners and Customer Organizations to provide training, documentation and oversight on system design.
She was awarded the Microsoft MVP award in 2015, 2016 & 2017 for her contributions to the Dynamics CRM Community. As an avid supporter of the CRM User Group (CRMUG) she carries out her passion for empowering systems administrations, budding consultants and university students through presenting, mentoring and guiding programming and events.


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Tabetha Sheaver

Cloud Nine, A PA Group Company

Tabetha Sheaver is CEO of Cloud Nine Solutions LLC, A PA Group Company. With her dedication for customer satisfaction through excellent delivery, she focuses on leading the team and developing intellectual property in order to accelerate solution delivery and help clients mitigate the common risks associated with software implementations.

Tabetha holds a Bachelor of Science degree in Graphic Art Technology Management from Central Missouri State University (University of Missouri Central). She currently serves as a member of the American Marketing Associations CMO Roundtable committee, is a International Coach Federation member, and Prosci practitioner. She is also a certified PMP and active participant in PMI.

Prior to joining the company, Tabetha has held roles in practice management, business development, account management, workflow improvement, B2B and B2C marketing. Her past experience has established a broad foundation of understanding of business needs. Her ability to understand the big picture but also delve into the details helps her excel at managing teams and projects.

At Cloud Nine, Tabetha oversees a holistic delivery approach and brand strategy. She is passionate about cultivating opportunities and growing demand for PA Group’s services alongside the team. Tabetha sits on the leadership team and assists in setting the company strategy, goals and annual targets. In addition to her management role, Tabetha brings value to our clients by providing organizational change management expertise, project and program management consulting and business process strategy assistance.


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Scoring! Using Gamification

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