Sales & Mobility | User Adoption

D365UG/CRMUG

SAM02 - Mobile-Only CRM and How It Impacts Design and Deployment

Thursday, October 12
2:30 PM - 3:30 PM
Location: Hermitage D

Format: Presentation
Level: Basic

Dynamics CRM has been a desktop-focused system for the vast majority of its life. But many users, especially sales users, now use mobile devices as their primary and sometimes ONLY method of using the system.  How does this affect CRM going forward?  Customer TBD to present alongside us as we discuss the effect of mobility on their user base.

Learning Objectives:




Wayne Walton

CRM Practice Lead
eBECS

Wayne Walton has consulted with Dynamics CRM/365 since version 3.0. He is based in Atlanta, and is currently the CRM Practice Lead for eBECS. Beyond consulting, he enjoys travel, and has worked and played in four continents.

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