User Adoption

D365UG/CRMUG

UAD16 - Cheekwood Chats: Building Internal CRM Champions and Power Users

Thursday, October 12
2:30 PM - 3:30 PM
Location: Cheekwood E - Magnolia Mezzanine Level M

Format: Roundtable
Level: Basic

How do you take advantage of the resources you already have to champion your CRM effort? Join this chat to share best practices and ideas you’ve used to drive adoption and internal champions.  Note: Cheekwood Chats are smaller roundtable settings where no PowerPoint or formal presentation will be given, they are meant to be discussion oriented with attendee participation.  




Jennifer Johnson

Marketing Operations Specialist
Inpro

As the Marketing Operations Specialist for Inpro I am the primary resource for data base management, inquiry processing, reporting and development of marketing processes within Microsoft Dynamics CRM. On-going projects include data mining, development of managerial reporting, and the establishment measurements and metrics that improve Inpro’s overall marketing targeting and effectiveness. Since 2011 I have also served as the Marketing Team Lead for our multi-departmental CRM Team and have been the Communications Chair for the CRMUG Wisconsin Milwaukee Chapter since 2014.

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