Introduction to Action processes, when to use them, how to build them and how to invoke them. Pros & cons compared to workflows, plugins or external SDK applications.
Chief Technologist at Data8, I have been working with CRM as a user, developer and sysadmin since CRM 4. As a developer I have built in-house customisations to support our own use of CRM, and also created packaged solutions to help others maintain their data quality, integrating with our data validation, cleansing and deduplication technology.
Friday, October 13
9:45 AM – 10:45 AM