Industry (Retail, Life Sciences, Public Sector, Professional Services)

D365UG/AXUG

IND05 - Retail: Going Mobile How2: Enhancing the Retail Sale in Dynamics 365 for Finance and Operations

Wednesday, October 11
9:15 AM - 10:15 AM
Room: Governor's Chamber B

Format: How2
Level: Intermediate
CPE: 1
Version: Dynamics 365 for Finance and Operations

Everything these days is about efficient client touch points. So, how do you make this dream a reality in Dynamics 365 for Operations? Join me in this session to learn how to go mobile in your retail store, and how you can use D365 for up-selling, cross-selling, and check-out on a device or tablet in your store. I will also discuss how you can use the retail modern POS or Cloud POS to deliver excellent customer service experiences for your clients.

Learning Objectives:




Rachel Profitt

Director, RSM Technology Academy
RSM

Hi, my name is Rachel Profitt, and I have been working with Dynamics AX for more than 14 years. I started my journey back on Axapta version 2.5 as an accounting end user and transitioned into an IT Help Desk and Training role after a few years of experience. After 5 years of working on the customer side of the table, I made the transition to a partner working at RSM (formerly Junction Solutions). I hold the Microsoft Certified Trainer (MCT) and more than 35 AX and CRM certifications. I have been training users how to use and implement Dynamcis AX for more than 9 years now and I am curently the Director of RSM Technology Academy. I have also worked on several implementations, have experience with development (X++) and have a very strong background in the Retail, Manufacturing, Food and Beverage, and Life Sciences Industries.

I am very passionate about training and helping users understand how to get the most out of thier ERP implementation. Being an end user with the product in a time where no documentation or training existed, and driven me to help Microsoft create content as well as build a department that focuses specificially on AX and CRM training. If you have a question about AX, I am here to help, message me on Linked In or Twitter, and I will do my best to help you out.

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Retail: Going Mobile How2: Enhancing the Retail Sale in Dynamics 365 for Finance and Operations



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