International Education Leadership (IEL)


Equipping the Senior International Officer to Manage International Risk

Wednesday, May 31
10:00 AM - 11:15 AM
LACC, Room 502A

Senior international officers (SIOs) handle a growing and diverse set of international activities in a complex and often risky environment. Managing international risk, especially relative to mobility, is an important part of the SIO’s role. This session introduces participants to strategies and best practices to assess, manage, and effectively mitigate their campuses’ travel risk landscape.

Learning Objectives:

Kalpen Trivedi

Associate Provost for International Programs
University of Massachusetts Amherst

Kalpen Trivedi is Associate Provost for International Programs at the University of Massachusetts Amherst. Responsible for strategic and operational oversight of the International Programs Office, he also provides leadership for campus internationalization. Trivedi has sixteen years of experience in international education with special interests in program design, travel health and safety, and global partnerships. A regular contributor and presenter in various international education forums, Trivedi is recent Vice-Chair and Steering Committee member of OSAC’s Academia Working Group, a member of NAFSA’s International Education Leadership Knowledge Community and the National Trainer Corps, and member of the Guild of the College of Global Studies (Arcadia University).


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Andrea C. Drake

Director of Int'l Health, Safety, and Security
University of Massachusetts Amherst

As the Director of International Health, Safety, and Security, Andrea is responsible for developing systems to support students, staff, and faculty traveling abroad as well as the implementation of comprehensive international travel safety policies and strategies for campus. Prior to this role, Andrea managed a national personal finance program at an educational non-profit based in New York City. Andrea earned a dual B.A. degree from Northeastern University in International Affairs and Languages, Literature, and Cultures with a minor in Middle East Studies. Her undergraduate program included two full time co-ops working at Amnesty International and The Boston Globe as well as periods studying abroad in Paris and the Middle East. Her travel experience continued post-college with a summer volunteering in Haiti. Andrea received her Master's in Higher Education Administration from UMass Amherst. She holds a leadership position in Pulse, a national network of international health, safety, and security professionals in higher education.


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Marcia Henisz

Senior Director of International Health, Safety and Security
Drexel University

Marcia Henisz is Senior Director of International Health, Safety and Security at Drexel University. Her work focuses on the management and mitigation of international risk for all travelers at the University, including incident response, strategy and policy development and education of travelers. She is currently focusing on strengthening travel registration compliance and developiong university resources focusing on mental health. Marcia currently serves as the co-chair for the OSAC Academia Working Group. She has worked in international education for over 20 years in several roles including study abroad advising, program development and coordination of inbound exchange students. A former French teacher, Marcia graduated from the University of Virginia with a BA in French and an MT in foreign language education


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Laura Provencher

International Risk Analyst
University of Arizona

Laura Provencher is the International Risk Analyst at the University of Arizona (UA), where she oversees the safety and security of all students, faculty, and employees on official international travel. She works closely with the UA International Travel Safety Oversight Committee (ITSOC) to facilitate: policy development, emergency planning, international travel procedures, assessment and review of high risk travel, and security training. Laura oversees UA international emergency response and serves as the primary 24/7 international emergency responder and serves on the UA Campus Emergency Response Team (CERT) and UA Pandemic Committee. Laura has a M.A. in Near Eastern Studies and a B.A. in Psychology and Education.


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Equipping the Senior International Officer to Manage International Risk


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