Program Session

5 - The Library's Small "L" Leadership in Meeting the Mission of an Academic Health System

Sunday, May 28
3:25 PM - 3:30 PM
Room: 612

Objectives: To determine the usability of repurposed space to support the mission of an academic health sciences center.

Methods: The Affordable Care Act has created incentives to change clinical practice in order to foster better coordination and quality care. The University of Virginia Health Sciences Center has developed new processes for merging these goals with the educational mission including daily "huddles" to exchange information and problem-solve. Through the Library's participation in these high level working groups comprised of administration and clinicians, the need for a collaborative space was identified. In this PDCA project, the library rapidly repurposed a central, accessible space with a flexible design allowing for quick information exchange and informal break-out areas. Through prominent branding, this space promotes the hospital's quality initiatives in a non-verbal way further contributing to the institution's mission. A quantitative research questionnaire will be utilized to measure the effectiveness of this space for enhancing communication among participants.

Results: An anonymous, print survey was made available for one week to approximately 70 participants who attend the daily leadership huddle. IRB was consulted and approval not required. 33 surveys were returned and 21 included suggestions for improvement. The room size, visual displays on whiteboards, real-time dashboard data on digital displays, and the location of the room in the library were elements that positively affected communication for this group. 18% found the presence of a librarian at the daily huddle to be of value to their service line. Commenters stated the space is appreciated, provides natural breakout areas for networking, and needs more seating. A quantitative survey cannot measure the positive response generated towards the library from hospital administration and high-level clinicians for proactively responding to a need.  

Conclusion: Re-purposing library space to meet the needs of the institution creates successful connections and positions the library as an active member of the health system team.  

Keywords: effective space collaboration, institutional mission, leadership, responsive



Program Session

Elaine Attridge

Clinical Librarian
The Claude Moore Health Sciences Library
Charlottesville, VA

Elaine Attridge, MLS, is the Quality and Performance Improvement Librarian at the Claude Moore Health Sciences Library. This is a new role for the University of Virginia, and the goals are in development as institutional needs are determined. Prior to taking this position, Ms. Attridge was the Associate Director of the Virginia Council of Nurse Practitioners; however, she could only stay away so long since she found she missed her profession and colleagues. A medical librarian since graduating from the Universtiy of Pittsburgh in 1994, she has held many roles in librarianship including outreach, nursing education, marketing, and clinical. In her spare time, she is a Court Appointed Special Advocate for children, cleans up a lot of spills made by her family members, and practices pilates.

Presentation(s):

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Gretchen Arnold

Director
The Claude Moore Health Sciences Library
Charlottesville, Virginia

Presentation(s):

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Daniel Wilson

Associate Director for Collections & Library Services
The Claude Moore Health Sciences Library
Charlottesville, Virginia

Presentation(s):

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Tracey Hoke

Chief of Quality and Performance Improvement
Health System Administration
Charlottesville, Virginia

Presentation(s):

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