Program Session

14 - Informationists and Library Impact on Patient and Population Care: Strategies, Process, and Practicalities

Monday, May 29
11:40 AM - 11:45 AM
Room: 612

Objectives


Informationists are embedded into the work of academic and clinical partners, but the impact of their role is not always clear. This project describes the process at the Taubman Health Sciences Library (THL) at the University of Michigan to better understand its impact on patient and population care within a large university health system.


Methods:




An assessment working group at THL sought to develop and pilot an evaluation program to determine how well the library was meeting the information needs of its academic and clinical partners in a complex university health system. The group first defined five broad assessment categories (education/learning, research, patient and population care, service delivery, internal processes), eventually focusing on patient and population care. A subsequent working group was formed to determine how well the library is working with providers, faculty, staff and students to identify, appraise, and apply information to provide high quality care by:  1) developing a plan for conducting an assessment; 2) creating instruments to implement assessment in this area; and, 3) writing a final report stating the accomplishments of the group and results from the implementation plan.





Results


Developing a plan for evaluating the library’s impact on patient and population care provided challenges surrounding research methodology for measuring a population for which there is no direct contact (i.e., information provision directly to patients).  Through literature searching and discussions with faculty leaders at Michigan Medicine and the Department of Learning Health Sciences, informationists honed in on specific evaluation research: conducting a mixed methods, exploratory sequential design study. Informationists will survey THL staff to help identify stakeholders, and will subsequently conduct qualitative interviews to measure impact. Based on themes elicited, the team will create a second quantitative survey instrument for broader reach.





Conclusion


This study is one component of the library’s assessment planning.  Using a mixed methods exploratory sequential design, the assessment working group has created a plan for the project, which will consist of individual interviews that will inform our further work, which is the deployment of survey instruments to appropriate stakeholder groups.  The assessment task force also will conduct other assessments in conjunction with its mission, such as informationists’ role in guideline creation and citation analyses of our published work.




 




Keywords:



Assessment, evaluation, patient care



Program Session

Judith Smith

Informationist
University of Michigan
Ann Arbor, Michigan

Judith Smith, MSLIS, Informationist Taubman Health Sciences Library
Judy Smith serves as an Informationist at the Taubman Health Sciences Library. One of Judy's primary roles is to integrate information services and resources into the North Campus Research Complex (NCRC). Her key liaison areas at the NCRC include: the Institute for Healthcare Policy and Innovation (IHPI), Technology Transfer, the Business Engagement Center, Business Development, and NCRC administration. An additional core liaison area is to serve as the library and information services liaison to the Department of Health Policy and Management in the School of Public Health.

Judy previously served as the Virtual Library Services Coordinator within the Entrepreneurial Library Program (ELP) of the Sheridan Libraries at the Johns Hopkins University where she managed the department’s online library services and served as a distance-education librarian for adult learners. She specializes in the creation of tailored and responsive user-centered information services and resources. Judy's background also includes work in the philanthropic sector where she was a Research Associate in the Office of the President at the Carnegie Corporation of New York.

Presentation(s):

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Jean Song

Assistant Director, Academic and Clinical Engagement
Taubman Health Sciences Library
Ann Arbor, Michigan

Jean Song is the Assistant Director for Academic and Clinical Engagement at the Taubman Health Sciences Library at the University of Michigan. She started in the Taubman Health Sciences Library (THL) in 1997 at the Public Health Library & Informatics and moved to Pfizer Global Research and Development where she worked with document management and adverse event reporting systems. She returned to the THL in 2005 and currently works on expanding curricular integration throughout the health sciences disciplines.

Presentation(s):

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Carol Shannon

Informationist
Taubman Health Sciences Library
University of Michigan
Ann Arbor, MI

Carol Shannon is an informationist at the Taubman Health Sciences Library of the University of Michigan. As part of the Academic and Clinical Engagement team, she works with the College of Pharmacy, the departments of Environmental Health Sciences, Epidemilology, and Nutritional Sciences at the School of Public Health, the School of Dentistry, and several clinical departments of University Hospital. She has a special interest in teaching, in person or online.

Presentation(s):

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Mark P. MacEachern

Informationist
Taubman Health Sciences Library
Ann Arbor, Michigan

Mark MacEachern is an informationist at the University of Michigan (UM) Taubman Health Sciences Library. In this role, he liaises to the College of Pharmacy, School of Dentistry, and clinical departments throughout the UM Health System. He is heavily involved in the evidence-based medicine components of the medical, dental, and pharmacy curricula, and frequently collaborates on systematic review projects.

Presentation(s):

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Gurpreet K. Rana

Global Health Coordinator
Taubman Health Sciences Library
University of Michigan
Ann Arbor, Michigan

Gurpreet K. Rana is the global health coordinator at the Taubman Health Sciences Library (THL) at the University of Michigan. Rana has a degree in honors biology and a master's in library and information science from the University of Western Ontario-London, Canada. She has held the position of clinical education librarian at THL, allowing her to focus on the integration of librarians and information-seeking skills into undergraduate and graduate medical education. In her present position as the global health coordinator, she is shapes the library's global health presence and establishes global health initiatives and partnerships through grant opportunities, and investigation of global health informatics. Rana promotes and fosters relationships with units and schools across campus and around the world in issues of global health and health inequity. She is excited to be creating opportunities in research, teaching, and learning in global health.

Presentation(s):

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Jacqueline Freeman

Informationist
Taubman Health Sciences Library
Ann Arbor, Michigan

Jacqueline Freeman, MLIS, is an Assistant Librarian for the A. Alfred Taubman Health Sciences Library at the University of Michigan. Ms. Freeman teaches in the department of undergraduate medical education and in the School of Kinesiology, and with her colleagues, is involved in curriculum-integrated instruction mapping. A new health sciences librarian, she received her Master of Library and Information Science degree from Wayne State University (Detroit, MI) in 2016. She previously worked in print acquisitions at the University of Michigan (2013-2016), serving University of Michigan Ann Arbor and Flint campuses. Her research interests include evidence-based practices, supporting nontraditional students, and the retention of underrepresented librarians.

Presentation(s):

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14 - Informationists and Library Impact on Patient and Population Care: Strategies, Process, and Practicalities

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