Objectives: This session will address one of the most difficult aspects of assessment and user feedback: closing the loop. Presenters from health sciences libraries ranging from a large R1 institution to a small liberal arts university will discuss projects they they have undertaken at their own institutions, giving the audience case studies to consider. Incorporating strategies for customization and scalability, the presenters will walk the audience through the steps necessary for conducting data-driven assessment and synthesizing and sharing their assessment data in an understandable fashion to drive results. Upon completion of this session, attendees will: Identify possible sources of user feedback (surveys, gate counts, usage stats, etc) at their own institutions Become familiar with multiple tools for data analysis and visualization Understand the steps that they must take to implement and follow through on a data-driven library marketing, assessment, and/or outreach campaign. The audience will participate in the following ways: Identify successful and failed data gathering or assessment campaigns at their institutions Share possible sources of data and data collection methods at their institutions Discuss possible barriers to implementing a comprehensive, data-driven assessment plan and how those barriers may be surmounted Identify possible institutional partners for a successful small to large scale library assessment.
Keywords: assessment, data analysis, data visualization, marketing, collaboration, outreach, administration
Health Sciences Librarian
Ruth Lilly Science Library
United States, Indiana
Laura Menard is the Health Sciences Librarian at Butler University in Indianapolis, IN. She holds a masters degree in library science from the University of North Carolina at Chapel Hill and has been involved in data management, synthesis, and visualization at her institution for the past two years. She has been actively involved in several assessment and strategic planning initiatives at Butler and has presented on the topic multiple times, including the Library Assessment Conference, over the years. She is the 2016 recipient of the Erich Meyerhoff (formerly Murray Gottlieb) Prize and a first-time presenter at MLA.
Monday, May 29
10:30 AM – 11:55 AM
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