Program Session

13 - Peer-to-Peer Networking: Merging Two Libraries to Form One User Experience

Sunday, May 28
4:05 PM - 4:10 PM
Room: 612

Objectives: In the United States, hospital mergers are increasing rapidly in order to improve efficiency, access to care, and quality of care. This trend can have a major impact on medical libraries as their parent institutions consolidate. This case study discusses the process of merging two health sciences libraries and explores the challenges and opportunities presented in this process.

Methods: In 2016, a mid-size community hospital merged with a large academic medical center. Each institution had separate libraries that were to be integrated; including, staff, collections, services, and technology with the goal of establishing an expanded library system with consistent user experience across multiple locations. The authors share their experiences from the perspectives of both institutions and discuss the process used to merge library collections, services, and systems as well as integrating staff reporting lines, cultures, and processes. Many challenges were faced including a long period of uncertainty, geographical distance, and changing of staff roles; however, the integration also allowed for greater collaboration, cooperation, and resource sharing between institutions. The authors will also discuss the impact of the library integration on the user communities they serve.

Results:

Conclusion:

Keywords: hospitals, mergers, access services, user services, leadership, collaboration, culture, integration



Program Session

Aileen McCrillis

Assistant Director, User Services
NYU Health Sciences Library
New York, New York

Aileen McCrillis is the Assistant Director of User Services at the NYU Health Sciences Libraries. She earned her MSLIS from Pratt Institute and her MPH from the City University of New York School of Public Health at Hunter College.

Presentation(s):

Send Email for Aileen McCrillis

Irina Meyman

Director
Health Sciences Library
Brooklyn, New York

Presentation(s):

Send Email for Irina Meyman

Erin C.H.. Latchford

Department Administrator
Health Sciences Library
New York, New York

Presentation(s):

Send Email for Erin Latchford

Stephen A. Maher

Assistant Director, Content Management and Scholarly Communication
Health Sciences Library
New York University
New York, New York

As collection development librarian at the New York University (NYU) Health Sciences Libraries (http://hsl.med.nyu.edu/faculty/stephen-maher), Stephen Maher is responsible for managing and developing the library’s collection of electronic and print resources. By monitoring usage statistics of library resources, he gauges which journals, books, and databases are most in demand and which formats are most preferred by library users. He also assesses new editions of textbooks and newly minted journals.

Maher comes to librarianship from the world of online education and distance learning. While working as director of online support for the Princeton Review, Maher managed course content accessed by thousands of students and teachers scattered throughout the country. This piqued his interest in online learning and knowledge management.

Along these lines, one of Maher’s projects at NYU involves working with faculty to locate digital multimedia content for ALEX. Maher helps instructors find educational illustrations, videos, and animations and researches related copyright issues. In addition to his work with ALEX, Maher is closely involved with scholarly communications for the school of medicine as it pertains to copyright and NIH public access policy compliance.

Presentation(s):

Send Email for Stephen Maher

Jeff D. Williams

Deputy Director
NYU Health Sciences Library
New York, New York

Jeff Williams, MLIS, AHIP is the Deputy Director / Director of Education for the NYU Health Sciences Library. He mentors and coaches library faculty that are working with users across the NYU Langone Medical Center. Jeff also oversees the Library's dedicated librarian support programs, information discovery systems, and user support services. He has experience with information services (liaison, curriculum support, reference), collections (coordinator, bibliographer), user services (circulation, reserves, ILL), and emerging technology support. He earned his MLIS from UCLA, and is currently a PhD student in Antioch University's Leadership and Change Program - Healthcare Concentration.

Presentation(s):

Send Email for Jeff Williams


Assets

13 - Peer-to-Peer Networking: Merging Two Libraries to Form One User Experience

MP3 Audio Slides Video

Attendees who have favorited this

Please enter your access key

The asset you are trying to access is locked. Please enter your access key to unlock.

Send Email for Peer-to-Peer Networking: Merging Two Libraries to Form One User Experience