Program Session

4 - Managing a Biomedical Library's Instruction Program: Redefining Scope

Sunday, May 28
3:50 PM - 4:05 PM
Room: 603

Objectives: A Biomedical Research Library with a robust instruction program sought to realign the program to meet the needs of the institution while maintaining levels of attendance and customer satisfaction. The library has a curriculum that spans a wide-range of class topics, including core library classes in database searching and information management, to specialized classes in data analysis tools and software.

Methods: Class topics, attendance data for the prior two fiscal years, and library policy were analyzed to determine the ideal frequency, rotation, and topics based upon class attendance and instructor skill sets. Additionally, student evaluation forms were consulted for overall satisfaction with the program. With this information, the head of the instruction program and a library staff team leader developed a year-long master schedule with the ideal frequency for each class to occur. Space was left in the schedule for new classes and grouped into main topic areas like data sciences and reference services. Finally, classes that lend themselves to a webinar format were identified and marked to be given as either a webinar or hybrid class.



Keywords: Instruction, Program Evaluation, Assessment, Library training programs

Program Session

Holly Thompson

NIH Library
Bethesda, MD

Holly J. Thompson, MLIS, Informationist, National Institutes of Health Library. Holly first started working in health sciences libraries as an undergraduate at the University of California, San Diego Biomedical Library in 2003. She went on to earn her MS in Library and Information Science from the Palmer School of Library Science, at Long Island University in 2011. Ms. Thompson has worked at the NYU Health Sciences Library and the Memorial Sloan Kettering Cancer Center library in both access and reference services. Ms. Thompson recently completed two years as a National Library of Medicine (NLM) Associate Fellow where she spent a year training as an informationist at Johns Hopkins University’s Welch Medical Library. In her current position at the National Institute of Health (NIH) Library, Holly is an informationist and supports NIH’s intramural research mission.


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4 - Managing a Biomedical Library's Instruction Program: Redefining Scope

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