Professional Development


Education Level: Intermediate

6112 - What is EQ and How Will it Help Me at Work?

Wednesday, September 27
9:00 AM - 10:00 AM

During the session, we will discuss the benefits of emotional intelligence (EQ) and why it is critical in this industry (especially for managers or top executives).

Topics will include:

  • Self-awareness
  • Social awareness
  • Self-management
  • Relationship management
  • How can we resolve conflicts
  • How can we use EQ to communicate effectively
  • Understand and controlling one's emotions

    Is EQ more important than education and sometime competency? We will look at:
  • How we assess people
  • How relationships develop
  • How our belief systems affect us
  • Does emotional intelligence cause resistance to change, judgment, leadership, etc.

    Learning Objectives:

    • Understand self-awareness, self-management, social awareness and relationship management.
    • Understand how to use EQ to make decisions.
    • Recognize how EQ can affect your overall job performance.
  • Diana-Lynn Contesti

    CEO/Security Architect
    DLConsulting Inc

    Diana is an independent contractor focusing on ICS and security architecture for various organizations. She brings more than 30 years' experience in the information security industry to the table and until recently, held the position of ISO at ArcelorMittal Dofasco (steel manufacturer). Diana co-authored of the first edition of the SSCP Study Guide; has been a longtime volunteer for item writing with (ISC)2; and has spoken at conferences worldwide on topics such as: women in security, UNIX security, security metrics, computer malware and protecting critical infrastructure/SCADA. Diana is currently a member of North American Advisory Board for (ISC)2.

    She is a past chair of the (ISC)2 Board of Directors. Whilst a member of the (ISC)2 board, Diana played a key role in the implementation of the Women's Scholarship and served on many committees, including strategy. Recently shd was named to the Fifty Top Women in Internet Security.


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    Steven Hernandez

    US Department of Health and Human Services

    Steven Hernandez, MBA, CISSP, CSSLP, SSCP, CAP, CISA, ITIL, is the CISO for the Office of Inspector General (OIG) at the U.S. Department of Health and Human Services (HHS) and director of OIG's Information Assurance Division. He has more than 19 years of progressive information assurance and privacy experience in industries including international heavy manufacturing, global finance, higher education and federal government agencies.  Prior to joining the HHS Inspector General’s office, he held senior information assurance positions at the U.S. Department of Education, the U.S. Department of Agriculture and at a National Security Administration Center of Academic Excellence Research Institue. Steven is affiliate faculty at the National Information Assurance Training and Education Center and an honorary professor at California State University-San Bernardino. He lectures and presents on numerous information assurance topics including risk management, information security investment and the implications of privacy decisions to a broad spectrum of government, industry, graduate and post-graduate audiences. Steven is a member of (ISC)2's board of directors and also volunteers service to (ISC)2's Government Advisory Board and Executive Writers Bureau.


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    Elise Yacobellis

    RMAXX Consulting

    Elise Yacobellis, CSSLP, CAE, is an independent consultant with more than 20 years of experience in promoting strategic relationships, achieving financial and organizational goals, defining and leveraging customer engagement activities, and executing marketing and communication plans on a global level.
    Elise began her career in advertising and moved into business and market growth strategies working with clients such as SAP, Mobil, Platinum Technologies and AT&T.

    In recent years Elise has worked in the non-profit sector both professionally and as a volunteer. In her various roles at (ISC)2, she built the global marketing and business development teams, developed global growth strategies and conducted research. In addition, she built the product development group to enhance delivery of best in class training products.

    Elise has participated in panels, interviews and speaking sessions around the world on topics such as women in security, security trends, and professional training and certification. As an independent consultant, she focuses on providing expertise and insight on marketing, business, product and organizational strategy.


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    Hillary Lewis

    Information Risk Manager
    Freddie Mac

    Hillary is a technology focused leader who has served in key executive roles including CEO of a Washington, DC based Health IT Consulting firm, Chief Privacy and Security Officer for a technology startup out of the University of Texas Medical School and Senior Official for Privacy at the Office of the Inspector General for the US Department of Health and Human Services. Her particular expertise is in building collaborations and coalitions to bridge the gap between technology and business and enable innovation.


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    6112 - What is EQ and How Will it Help Me at Work?

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