Service

Service, ISH, USD, Field Service - What Do I Do?

Monday, May 8
9:00 AM - 10:30 AM
Room: Burlington Route

Format: Deep Dive
Level: Intermediate

As CRM for Dynamics 365 has expanded and developed the offerings for service so have the questions for how and what to implement. In this session will evaluate each of these offerings to clear the air on which components to implement and why.

Tad Thompson

Sr. Technical Advancement Developer
PowerObjects

Tad Thompson has more than fourteen years of experience in Microsoft Dynamics CRM Consulting and Training and has been developing and delivering training content, architecting, implementing, and configuring Microsoft Dynamics CRM since version 1. His expertise includes CRM Deployment, Application Implementation, USD, Field Service, Power BI, CRM Dev training, SQL Server Administration, SQL Reporting Services, Report Building, SharePoint and related business analytics tools. Thompson holds a B.S. Degree in Education and is a Microsoft Certified Trainer and Professional.
Prior to becoming a consultant, Tad’s background was in technology, as an IT Manager for a manufacturing company using the full Microsoft Technology stack

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Service, ISH, USD, Field Service - What Do I Do?



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