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Tuesday, May 9, 2017
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Full Schedule
AXUG
Full AXUG Schedule
CRMUG
Full CRMUG Schedule
NAVUG
Full NAVUG Schedule
PBIUG
Full PBIUG Schedule
View Sessions
View AXUG Sessions
Browse By Date
Sunday, May 7, 2017
Monday, May 8, 2017
Tuesday, May 9, 2017
Thursday, October 12, 2017
Browse by Track
Browse by Presentation Type
Browse by Level
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View CRMUG Sessions
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Sunday, May 7, 2017
Monday, May 8, 2017
Tuesday, May 9, 2017
Thursday, October 12, 2017
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View NAVUG Sessions
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Tuesday, May 9, 2017
Wednesday, May 10, 2017
Thursday, May 11, 2017
Thursday, October 12, 2017
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Tuesday, May 9, 2017
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results found.
Sales
Monday, 09:00 - 10:30
Customer Obsession: How to Leverage CRM to Improve Customer Experience
Location: Frisco
Sales
Monday, 09:00 - 10:30
Planning for CRM Success
Location: Wabash Cannonball
Sales
Monday, 10:45 - 12:15
5 Ways to Build, Increase and Nurture Your Lead Generation Through Microsoft Dynamics CRM
Location: Frisco
Sales
Monday, 10:45 - 12:15
Design a CRM-Ready Sales Process
Location: Missouri Pacific
Sales
Monday, 13:30 - 15:00
How to Add Project Service Automation to Your Sales Process
Location: Missouri Pacific
Sales
Monday, 13:30 - 15:00
Surfacing Sales Metrics in Dynamics 365
Location: Illinois Central
Sales
Monday, 16:15 - 17:45
Determining if Mobile is Right for Me
Location: Missouri Pacific
Sales
Monday, 16:15 - 17:45
Sales Leadership Panel with Dynamics 365/CRM
Location: Illinois Central
Sales
Tuesday, 08:00 - 09:30
Going Mobile with Sales
Location: Frisco
Sales
Tuesday, 08:00 - 09:30
CX Maturity: Are you A, E or T?
Location: Missouri Pacific
Sales
Tuesday, 10:45 - 12:15
What's In It For Me?
Location: Frisco
Sales
Tuesday, 10:45 - 12:15
How to Integrate & Create Your Sales Processes in Dynamics 365/CRM
Location: New York Central
Sales
Tuesday, 13:15 - 14:45
Selling with Insights
Location: Illinois Central
Sales
Tuesday, 13:15 - 14:45
Beyond Adoption - Delivering Business Outcomes
Location: Wabash Cannonball
Service, Sales
Tuesday, 15:00 - 16:30
Going Beyond the Out-of-Box Territory Entity! Territory Management and Geospatial Strategies for Dynamics 365
Location: Missouri Pacific
Sales
Tuesday, 15:00 - 16:30
User Adoption Tools for Dynamics 365/CRM
Location: Wabash Cannonball
Sales
Service
Monday, 09:00 - 10:30
Service, ISH, USD, Field Service - What Do I Do?
Location: Burlington Route
Service
Monday, 09:00 - 10:30
Customer-Centric Business Enablement
Location: Missouri Pacific
Service
Monday, 10:45 - 12:15
How Can I Capture and Share Tribal Knowledge?
Location: Burlington Route
Service
Monday, 10:45 - 12:15
A Unified Service Desk Experience
Location: Wabash Cannonball
Service
Monday, 13:30 - 15:00
Making the Case for Automation in Customer Service
Location: Burlington Route
Service
Monday, 13:30 - 15:00
Dynamics 365 Portals: Real-World Experiences
Location: Wabash Cannonball
Service
Monday, 16:15 - 17:45
Planning and Developing Metrics for Service
Location: Burlington Route
Service
Monday, 16:15 - 17:45
Dynamics 365 Portals Deep-Dive
Location: Wabash Cannonball
Service
Tuesday, 08:00 - 09:30
Getting Dirty with Field Service
Location: Burlington Route
Service
Tuesday, 08:00 - 09:30
Omni-Channel Customer Engagement with Live Assist for Dynamics 365
Location: Wabash Cannonball
Service
Tuesday, 10:45 - 12:15
Getting Started with Project Service Automation
Location: Wabash Cannonball
Service
Tuesday, 10:45 - 12:15
Social Engagement/Omnichannel Deep Dive
Location: Burlington Route
Service
Tuesday, 13:15 - 14:45
Beyond Adoption - Delivering Business Outcomes
Location: Wabash Cannonball
Service, Sales
Tuesday, 13:15 - 14:45
Dynamic Customer Service with Relationship Insights
Location: Burlington Route
Service
Tuesday, 15:00 - 16:30
Navigating the Customer Care Journey - Dynamics 365/CRM Service
Location: Burlington Route
Service
Citizen Developer
Monday, 09:00 - 10:30
Beginner's Guide to JavaScript & CRM
Location: New York Central
Citizen Developer
Monday, 09:00 - 10:30
Customization Tool Box for the CRM Product Manager
Location: Illinois Central
Citizen Developer
Monday, 10:45 - 12:15
Designing Your Dynamics Business Processes
Location: Illinois Central
Citizen Developer
Monday, 10:45 - 12:15
CRM Reporting Smorgasbord - Including, Power BI and FetchXML/SSRS
Location: New York Central
Citizen Developer
Monday, 13:30 - 15:00
CRM Developer Ecosystem
Location: Frisco
Citizen Developer
Monday, 13:30 - 15:00
Should the Squeaky Wheel Get the Grease? How to Prioritize Competing CRM Projects/Modifications Requests
Location: New York Central
Citizen Developer
Monday, 16:15 - 17:45
Career Path: Becoming A CRM Code Guru
Location: New York Central
Citizen Developer
Monday, 16:15 - 17:45
Beautifying Your Charts
Location: Frisco
Citizen Developer
Tuesday, 08:00 - 09:30
Making Sense of CRM Customization Options
Location: New York Central
Citizen Developer
Tuesday, 08:00 - 09:30
PowerBI + Dynamics 365 QuickStart and LookAhead
Location: Illinois Central
Citizen Developer
Tuesday, 10:45 - 12:15
Leveraging Cognitive Services in Your Dynamics 365 Implementation
Location: Missouri Pacific
Citizen Developer
Tuesday, 10:45 - 12:15
Top CRM Configurator Mistakes & How to Avoid Them
Location: Illinois Central
Citizen Developer
Tuesday, 13:15 - 14:45
Creating Your First SSRS Report
Location: Frisco
Citizen Developer
Tuesday, 13:15 - 14:45
Learning Paths in Dynamics 365
Location: New York Central
Citizen Developer
Tuesday, 15:00 - 16:30
Power Your Organization with Microsoft Flow
Location: Frisco
Citizen Developer
Tuesday, 15:00 - 16:30
Live Group Solution Envisioning
Location: New York Central
Citizen Developer
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