Hot Topic Roundtables
Assessment is key to telehealth programs but there are numerous aspects one can focus on. From the human factors perspective we are less concerned with the technology per se but rather how the technology impacts the clinical encounter and participants. This goes far beyond simple satisfaction. This round table discussion will explore some aspects of how to optimize the telehealth environment and how to assess the quality of the encounter by focusing on the human-technology system interaction and integration within the broader healthcare enterprise.