Spotlight Sessions

Panel Presentation

Scaling-Up: From Vision to Transformation

Monday, April 24
4:30 PM - 5:30 PM
Location: W230 BC

Three approaches on leveraging telemedicine to transform health services delivery in your institution. Reaching out to the population outside of the walls of a hospital, clinic or office has been a goal of healthcare for many years. A growing number of institutions have found ways to use telecommunications technology as part of a game change in service lines and delivery options. This is causing an evolution in care delivery, preventative care strategies, and improved chronic disease management. Three experts will highlight the unique roles and pathways of their respective organizations in growing the use of telemedicine from pilot projects to strategic system-wide transformer. Panelists will share lessons learned including successes and failures to scale telemedicine and the incentives behind their formation.

Andrew Watson


Dr. Watson is a leader in applying telemedicine and other health information technology to the improvement of patient care. A fourth-generation surgeon who specializes in colorectal and inflammatory bowel disease, he plays a key role in integrating health information technologies, such as telemedicine, mobile applications and voice recognition, into clinical practice across UPMC.

Dr. Watson is also medical director of the Center for Connected Medicine (CCM). Founded by UPMC and other leading technology and health care partners, the CCM promotes a new model of health care that seamlessly integrates information technologies to put patients at the center of care. Dr. Watson speaks worldwide about the CCM’s vision for connected medicine.
Dr. Watson attended Trinity College and subsequently received his master’s degree at the University of Oxford. After receiving his medical degree from Columbia University’s College of Physicians and Surgeons, he completed his surgical training and a fellowship in minimally invasive surgery at UPMC.


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Deanna Larson

Avera eCARE

Deanna Larson, CEO of Avera eCARE has over a decade of leadership experience within Avera Health's integrated health system, based in Sioux Falls, S.D. For the past seven years, Deanna has expanded Avera eCARE's virtual health system to extend healthcare access to over 335 communities in 13 states, serving hospitals, clinics, long-term care communities, correctional facilities, schools and directly to consumers. In 2009, Avera eCARE was awarded the American Telemedicine Association President's Award for Health Delivery, Quality and Transformation.

With Deanna's vision and leadership, Avera eCARE has transformed healthcare delivery by improving recruitment and retention of providers, increasing access to needed healthcare services, and enhancing quality, while decreasing costs. Deanna's experience includes multiple nursing leadership roles in the areas of acute care, critical care, behavioral health, long-term care, home care, and spent over 15 years as the VP of Quality Innovation for Avera Health.


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Laurie Poole


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Randy Moore

Mercy Virtual

As president of Mercy Virtual, Dr. Randall (Randy) Moore and his team are pioneering a new model of care using the power and potential of telemedicine to expand access and improve outcomes, while reducing costs.
Dr. Moore’s experience includes more than 30 years working as both an academic clinical physician as well as a business executive. A common theme across his work is realizing the value of shifting care from a reactive, provider-based model, to a true patient-centric model that extends a continuum care into the daily lives of patients.
Before joining Mercy, Dr. Moore focused on the development and implementation of transformational health care models through his consulting firm. Working in major health care systems such as Intermountain Health, Ascension Health and Presence Health, his work focused on evolving from traditional fee for service to optimizing value of population health.
As CEO of American Telecare, the company developed innovative solutions to enable health care teams to extend care beyond the walls of the hospital and clinic environment. By identifying the needs of the 5% of the population who use as much as 50% of all health care resources, he and his team were able to show how a telemedicine-enabled care model delivers rapid gains in team efficiency, effectiveness and most importantly, improved outcomes and quality of life for patients.
Dr. Moore graduated with Alpha Omega Alpha honors from Johns Hopkins School of Medicine, before completing his training in internal medicine at the University of Minnesota, where he was chosen Chief Resident, and served on the faculty for nine years. His education also includes study at the University of London, graduate studies at the University of Minnesota, and earning his MBA from the Kellogg Graduate School or Management at Northwestern University.


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