Oral Presentation

(V10-02) Tele-ICU Drives Clinical and Financial Success with Population Management

Tuesday, April 25
11:05 AM - 11:24 AM
Location: W230 BC

Tele-ICU Medicine is a disruptive innovation that if used properly can enable a healthcare organization to garner clinical and financial benefits. In this session, Michael Ries, MD, eICU medical director at Advocate Health Care, one of the largest ACOs in the country, will explain how the organization did just that. As Ries will demonstrate, organizations create value by aligning technology with strategy and operations. And if done properly, technology can optimize the work flows that deliver evidence-based practices to all patients, all the time, in the most efficient manner possible. By using case studies and gap analysis, he will demonstrate how tele-ICU technology has allowed Advocate to reduce mortality, adverse events, LOS, direct variable costs, and promote change management in caring for its population of critical care patients.

Learning Objectives:

Michael Ries

Medical Director, Critical Care and eICU
Advocate Health Care

Michael Ries, MD, MBA, is the Medical Director of Adult Critical Care and eICU for Advocate Health Care and an Assistant Professor of Medicine at Rush University. Dr. Ries is a Fellow of the American College of Critical Care Medicine, American College of Chest Physicians, and American College of Physicians. Dr. Ries received his A.B. degree at Cornell University and his MD degree at Chicago Medical School (AOA Honorary). In 2002, he completed his MBA at the Kellogg School of Management of Northwestern University. Dr. Ries has authored numerous articles and book chapters on tele-ICU and its impact on the quality and cost of health care delivery and has lectured extensively on the topic including at national Critical Care conferences. Dr. Ries has received numerous awards for excellence in teaching including the prestigious Mark Lepper Society of Teachers award. He is a reviewer for Critical Care Medicine, Chest, Journal of Critical Care, and Health Affairs,. As Medical Director for Adult Critical Care and the tele-ICU program for Advocate Health Care, he oversees clinical and financial outcomes, integration, and process improvement initiatives for Advocate’s 18 ICU’s located at ten hospitals. He also collaborates with Advocate’s tele-ICU outreach partners. The 415 tele-ICU beds represents one of the largest programs in the country.


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Cindy Welsh

VP Adult Critical Care & Medical Professional Affairs
Advocate Health Care

As the Vice President of Adult Critical Care and Medical Professional Affairs, Cindy is responsible for oversight of the development, implementation and evaluation of telemedicine via the Electronic Intensive Care Unit (eICU) for Advocate Health Care. In this capacity Ms. Welsh collaborates with Advocate’s ten hospital, fifteen ICU as well as its outreach site’s clinical managers and medical directors to improve patient safety and outcomes via various clinical and process improvement initiatives. Additionally, she has system wide responsibility to reduce variation in critical care so that clinical outcomes improve and costs decrease. Cindy is also responsible for oversight and coordination of the credentialing and privileging processes for Advocate which included an entire redesign of the physician onboarding process in 2014. With a 30+ year nursing career, Ms. Welsh has contributed to patient care delivery redesign, nursing management and clinical practice. She holds a BSN and MBA from Lewis University and is a member of Sigma Theta Tau International, Epsilon Upsilon chapter, the American Telemedicine Association and the American Association of Critical Care Nurses and has published several articles. She is also a Fellow of the American College of Health Care Executives.


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(V10-02) Tele-ICU Drives Clinical and Financial Success with Population Management

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