Oral Presentation

(T12-02) Innovation to Implementation for Telehealth: A Practical Guide for Knowledge Translation in Telehealth

Tuesday, April 25
2:20 PM - 2:39 PM
Location: W331 A

Knowledge translation (KT) describes any activity or process that facilitates the transfer of high-quality evidence from research into effective changes in health policy, clinical practice, or products" (p.355 1). Knowledge translation is a critical factor in the success of the implementation of telehealth into clinical services. This paper will report on the development of a practical guide for knowledge translation in telehealth called Innovation to Implementation for Telehealth (i2i4Telehealth). The guide was adapted from a similar version produced for dementia and aged care in Australia 2, and the original guide developed by the Mental Health Commission of Canada 3. The guide focuses on the knowledge translation activities required for effective telehealth implementation. It sets the foundation for change by guiding the user to specify the innovation to be implemented, identify the key stakeholders, and set out a plan for communicating and engaging with these stakeholders. The i2i4Telehealth involves a 7-step approach: (1) State purpose of KT plan, (2) Select innovation around which KT plan will be built, (3) Specify people and actions (4) Identify best agents of change, (5) Design KT plan, (6) Implement KT plan, (7) Evaluate success of KT plan. The guide includes an additional checkpoint after the telehealth innovation has been selected (Step 2) to determine if the telehealth innovation is "KT ready" with respect to the available research evidence, risks and benefits of the innovation, the business model, and the technology infrastructure available. An additional topic on readiness for change at both the organisational and individual level has been developed to inform this guide. This presentation will present an overview of the i2i4Telehealth and give practical examples of how it can be utilized in the implementation of a telehealth service.

Learning Objectives:

Deborah Theodoros

Co-Director, Center for Research in Telerehabilitation
The University of Queensland, Brisbane, Australia

Deborah is a Professor of Speech Pathology in the School of Health and Rehabilitation Sciences at the University of Queensland, Brisbane, Australia. She is a founder and co-director of the Centre for Research in Telerehabilitation and is co-director of a newly established Telerehabilitation Clinic within the School. Deborah is a chief investigator in a Centre for Research Excellence in Telehealth funded by the National Health and Medical Research Council of Australia and leads the Home Care theme in this initiative. Her research focuses on the development of telerehabilitation applications for communication and swallowing disorders in neurogenic communication disorders, and in the implementation of telepractice. She has been awarded over $10 million in research funding and has numerous publications in peer-reviewed international journals.


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Nicole Hartley

University of Queensland

Dr Nicole Hartley is a research academic with the University of Queensland Business School and is a recognized scholar in the fields of consumer psychology and services marketing. Her specific research interests include service technology, virtualized services, customer-brand relationships, new media and service innovation. Nicole’s current research agenda focuses upon exploring customer perceptions of the advent of technology and various degrees of virtuality in the delivery of services. Prior to her academic career, Nicole was employed as Marketing Manager/Director for various corporations within the tourism, education and communication industries both in Australia and in the UK.


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Melinda Martin-Khan

Research Fellow at Centre for Research in Geriatric Medicine
The University of Queensland, Brisbane, Australia

Dr Martin-Khan is a Health Scientist whose academic studies broadly include education, management, gerontology and biostatistics. Her NHMRC funded PhD research focused on the reliability of assessing dementia in older adults using video consultation, establishing the standard for research design and analysis for observer agreement studies. She has published several reviews on methodological issues associated with telehealth studies and is a guest reviewer for the Journal of Telemedicine and Telecare.


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Dominique Bird

Program Manager
The University of Queensland

Dominique Bird is the Program Manager of the Centre of Research Excellence in Telehealth based at the Centre for Online Health at The University of Queensland. She has a Medical Degree from France and a Master of Human Services from Griffith University, Australia. Her research interests in the past 12 years have focused on the use of technology to improve health outcomes in particular in the context of chronic disease self-management. J


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Trevor Russell

Professor of Physiotherapy, Co-Director of Centre for Research in Telerehabilitation
The University of Queenland

Prof. Russell is co-director of the Centre for Research in Telerehabilitation and the Telerehabilitation Clinic in the School of Health and Rehabilitation Sciences at the University of Queensland, Brisbane, Australia. Prof. Russell is a world leader in telehealth research, particularly in the area of physiotherapy. Prof Russell is the inventor of a multi--media videoconferencing system, eHAB, which has been used extensively in numerous validationand intervention studies.


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Belinda Goodenough

Knowledge Translation Progam Manager
Dementia Training Australia

Belinda manages the Knowledge Translation Programs for the Dementia Collaborative Research Centres, and the Dementia Training Australia (led by University of Wollongong). In these two roles she connects knowledge generators (researchers and outputs from the DCRCs) with knowledge users (health professionals and educators via the DTA).

Her background training is behavioural science, and she has worked in public health in a variety of areas over the past two decades including:

chidren's health,
healthy ageing, and
Belinda has held senior research appointments in the academic and public health settings, including Senior Lecturer at UNSW (Health Psychology) and Research Fellow on the SMILE Study (DCRC research project).

Furthering her interests in evidence-based practice and applied research, Belinda spent time at the Sax Institute, in the role of Operations Director for the 45 and Up Study. She continues her link with the Sax Institute as a Knowledge Broker in the knowledge exchange program - helping to link policy makers with best evidence.


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Nicole Gillespie

Associate Professor
University of Queensland

Dr Nicole Gillespie is Associate Professor in Management at UQ Business School and International Research Fellow at the Centre for Corporate Reputation, Oxford University. Nicole’s research focuses on organizational and stakeholder trust, particularly in challenging contexts such as telehealth, during organizational change and in the context of mega-projects. She also researches in the fields of change, teams, leadership and employee well-being. Her research appears in leading journals such as Academy of Management Review, Journal of Applied Psychology, Journal of Management, Organization Studies, and Business Ethics Quarterly. Nicole has consulted to and conducted research in a range of private and public sector organisations.


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Anne J. Hill

Dr Anne J Hill, Postdoctoral Research Fellow, CRE Telehealth
School of Health and Rehabilitation Sciences, The University of Queensland

Annie Hill is a founding member of the Centre for Research in Telerehabilitation within the School of Health and Rehabilitation Sciences (SHRS) at UQ, and currently hold a postdoctoral research fellowship within this research team and the NHMRC Centre of Research Excellence Telehealth. Annie is a qualified speech pathologist with over 17 years of clinical and research experience. Her research has focused on the application of telerehabilitation to speech pathology. Her doctoral studies confirmed the reliability and validity of assessing of adult neurogenic communication disorders via telerehabilitation, and her thesis was the first to consider telerehabilitation in the speech pathology field. Dr Hill has experience and expertise in the development of new telerehabilitation technologies and their application to allied health disciplines. She was responsible for some of the speech pathology elements of the eHAB™ system and she is now spearheading a program of research to develop and evaluate asynchronous (delayed) telepractice in speech pathology through the development of a platform called eSALT (Speech and Language Therapy that is effective, electronic and everywhere).


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(T12-02) Innovation to Implementation for Telehealth: A Practical Guide for Knowledge Translation in Telehealth

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