Operations and Implementation

ePoster Presentation

(EP-138) Driving out Waste from Telehealth Implementation

Monday, April 24
9:45 AM - 10:00 AM
Location: Experience Zone - ePosters

Session Description: Building telehealth infrastructure can be accomplished quite easily if little regard is given to cost, however implementing telehealth infrastructure without wasteful spending requires a strategic, thoughtful approach. UC Health embarked on the implementation of telehealth in 2012 and today has successfully expanded program initiatives to include provider to provider, provider to patient and remote home monitoring, while carefully leveraging existing people and structures within the hospital organization. This presentation will illustrate key strategies employed by UC Health to maintain costs and curb wasteful spending from the time the initial telehealth program was launched, to the telehealth infrastructure in place today.
Careful attention must be paid to the organizational framework developed and the types of programs built in order to expand telehealth across the entire continuum of care. Necessary key strategies employed by the health system will be discussed, such as building a lean internal system, finding appropriate funding resources, contracting with partner hospitals and selecting the appropriate technology. Maintaining ongoing oversight of telehealth initiatives is essential to a successful program and aids in the elimination of dollars wasted. Discussion around performance metrics will be vital to determining what programs are effective and bring value to the organization long term.

Learning Objectives:

Pamela Kimmel

Director of Telehealth
University of Cincinnati Medical Center

Pamela Kimmel is a Bachelor of Science prepared nurse and a graduate of Saint Mary's College, Notre Dame. She holds a Master's in Healthcare Administration from the University of Cincinnati and is employed by UC Health. She is the Director of Telehealth and has been managing and operationalizing telehealth across the UC Health system since 2012.


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