Direct to Consumer

ePoster Presentation

(EP-130) Direct to Consumer Telemedicine to Improve Access to Pediatric Urgent Care: Provider Perspectives

Sunday, April 23
4:35 PM - 4:50 PM
Location: Experience Zone - ePosters

Objectives
Explore the perspectives of telemedicine use for direct to consumer urgent care, among pediatricians and pediatric emergency medicine physicians (stakeholders) within a pediatric health system. Stakeholders will be surveyed on their interest in direct-to-consumer services, as well as the perceived barriers of technology utilization.

Methods
This prospective project will implement qualitative data collection methods via surveys, stakeholder meetings, focus groups and other forms of participant engagements. Facilitated interviews will be performed in addition to a blinded web based survey. Emergency medicine physicians and pediatricians will be recruited by a hospital-wide campaign. Four content areas will be covered:
1) A description of the telemedicine program;
2) the needs of our pediatric patients regarding urgent care;
3) process for referral to the telemedicine program;
4) patient access to services and
5) barriers and facilitators to program implementation.


Results
We are currently in the enrollment phase of the project. Results are pending.

Conclusion
Direct-to-Consumer telemedicine is the optimal approach in ensuring high-quality and timely encounters between provider and patient. Before this can be integrated in a health care system, implementation and feasibility issues must be addressed. Feasibility pertains to the technicalities of service delivery and the adaptiveness of pediatricians and pediatric emergency care physicians to practice telemedicine.

Vanessa Grant

Clinical Research Fellow
Children's National Health System

Vanessa Grant, MD, MPH. Clinical Research Fellow, Children's National Health System, Washington D.C.

Dr. Grant is a Clinical Reseach Fellow in the Emergency Department at Children's National Medical Center. Under the leadership of Shireen Atabaki, MD and Craig Sable MD, she is supporting a hospital-wide direct-to-consumer telemedicine intiative sponsored by the Carefirst Foundation. Her career interests focus on researching and reducing health disparities among pediatric minority patients.

Presentation(s):

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Rana Alghamdi

International Research Fellow
George Washington University School of Medicine and Health Services

International Research Fellow, George Washington University School of Medicine and Health Services

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Jasmine Harris

Clinical Research Coordinator
Children's National Health System

Clinical Research Coordinator, Children's National Health System

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Craig Sable

Director, Echocardiography and Telemedicine
Children's National Health System

Director, Echocardiography and Telemedicine, Children's National Health System; Professor of Pediatrics, George Washington University School of Medicine

Presentation(s):

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Shireen Atabaki

Associate Professor, Pediatrics and Emergency Medicine
Children's National Health System

Associate Professor, Pediatrics and Emergency Medicine
The George Washington University School of Medicine
Vice Chair, Institutional Review Board
Director, Medical Student Education
Division of Emergency Medicine

Presentation(s):

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Rachel Hatcliffe

Pediatric Residency Physician
Children's National Health System

Pediatric Residency Physician at Children's National Medical Center. Previously attended Medical School at University of Michigan in Ann Arbor.

Presentation(s):

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(EP-130) Direct to Consumer Telemedicine to Improve Access to Pediatric Urgent Care: Provider Perspectives



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