Transformation

Oral Presentation

(T6-01) Beyond Our Walls: Innovative Telehealth Programs Across Sharp Healthcare

Monday, April 24
11:30 AM - 11:49 AM
Location: W331 A

Sharp Healthcare has a number of innovative uses of Telehealth that increase access for patients, adds efficiency for caregivers, and provides exceptional services in a variety of areas, truly making the program "beyond the walls". Our foundation medical group, Sharp Rees-Stealy, primary care, pediatric physicians and other providers are using the Telehealth Service to see their own patients for a number of follow-up and return visits. Our Neonatologists use the system to allow sub-specialists at regional specialty centers to assist in neonatal diagnoses and treatments. They also are able to consult on babies born in our system that may need NICU services. The NICU staff will also be utilizing USB and Bluetooth enabled devices such as stethoscopes to assist in diagnosis. Our behavioral health providers are often called upon to consult with or clear patients seen in our Emergency departments. Able to see the patients quickly, beds can be safely turned over with more efficiency. Finally, the internationally recognized Sharp Global Patient Services is using the system to connect passengers and crew on cruise, container and cargo ships with physicians both primary care and specialty. Use of this service can decrease unnecessary trips to area Emergency Departments and delight passengers, who do not need to miss days of their cruise waiting to be seen. Our presentation will cover these areas and more. We'll also discuss how we've been able to work across the organization and with our vendor to rapidly bring up areas and provide governance.

Learning Objectives:

Marcy Mishiwiec

Director, Ancillary Services
Sharp Healthcare

A Registered Nurse with years of inpatient and outpatient experience, Marcy became interested in Clinical Informatics and Information systems and over the past 20 years has held a variety of management and executive roles both in the vendor and customer spaces. She is the Information Systems Director of Ancillary Services at Sharp Healthcare, responsible for oversight of Laboratory, Radiology, Cardiovascular and Patient Technologies. Marcy has been involved with Sharp Healthcare Telemedicine programs for the past 4 years and is currently responsible for implementation of Telehealth Services.

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(T6-01) Beyond Our Walls: Innovative Telehealth Programs Across Sharp Healthcare



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