Continuous Quality Improvement

Concurrent Education Session - 60 minutes

3605 - How Can Performance Improvement Tools Help the Infection Preventionist?

Friday, June 16
2:45 PM - 3:45 PM
Location: Oregon Convention Center, E 145-146

We know the difficulty hospitals have had in making an impact on reducing and eliminating catheter-associated urinary tract infections (CAUTIs) and will cover the Plan, Do, Study, Act (PDSA) performance improvement model, highlighting use of improvement tools. The PDSA model and quality tools can assist in understanding processes and required redesign to improve results and outcomes, thereby decreasing CAUTI. Quality tools can assist the infection preventionist by providing a visual picture that can be easily communicated to key stakeholders. Most infection preventionists begin their role without prior knowledge of performance improvement tools and models such as PDSA. Domain four of the APIC Competency Model describes the importance of performance improvement and implementation science for the infection preventionist. The target audience is the novice to proficient infection preventionist needing to learn basic performance improvement tools and techniques. Highlights of this session include discussions of why infection preventionists should use performance improvement (to proactively prevent potential or actual risks and improve outcomes), where we have come from in the quest for quality (review of highlights of the Institute of Medicine Report), and how to use a systems approach to implement change. We’ll review the PDSA quality model, covering each aspect: Plan is the longest phase, and it is planning the change. Do is implementing the plan on a small scale to test change. Study is analyzing the results to determine success. Act is implementing the plan on a larger scale and continuing the cycle. Each phase will highlight the use of tools to use, such as flow charting, check sheets, trend charts, histograms.

Learning Objectives:

Susan Ruwe

Senior Infection Preventionist
Carle Foundation Hospital
Argenta, Illinois

Susan Ruwe is a master’s prepared registered nurse. She has been a certified professional in healthcare quality since 2007 and certified in infection control since 2014. She is trained in group facilitation and Lean Six Sigma for Healthcare. She has been employed in quality improvement and infection prevention roles since 1990 with experiences in home health, ambulatory physician clinic, ambulatory surgery, and hospital domains. She has developed and implemented quality improvement process, policies, and tools for two employers. She has experience in quality improvement planning, leading performance improvement teams, root cause analysis, failure mode effects analysis, and coordinating regulatory surveys.


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Kay Sams

Infection Preventionist
H. Lee Moffitt Cancer Center
Tampa, Florida

Kay Sams is currently an Infection Preventionist at Moffitt Cancer Center and has been CIC certified since 2008. She obtained her ASN degree in Nursing from Manatee Community College in 1984 and her Bachelor degree in Nursing from the University of South Florida in 2006. She completed her graduate certificate in Infection Control in 2008 and her Masters in Public Health (MPH) in 2013 from the University of South Florida. Her graduate studies focused on global communicable diseases. She is a member of the APIC annual conference committee and co-chair of the abstract committee. In 2017 she was awarded the designation of APIC fellow. Her career interests include CLABSI and respiratory viral surveillance and prevention in oncology populations. Kay has served the APIC Bay Area chapter as president and has held various positions within the chapter including legislative chair, seminar and nominating committees.


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3605 - How Can Performance Improvement Tools Help the Infection Preventionist?

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