Continuous Quality Improvement

Workshops - 2.5 hours

1400 - Aligning the Workforce: Engaging Leadership to Ensure Accountability and Enhance Followership

Wednesday, June 14
3:00 PM - 5:30 PM
Location: Oregon Convention Center, Oregon Ballroom 202/203

This workshop is targeted toward infection preventionists who wish to engage leadership and inspire followership in front-line staff, and address accountability issues within their organization. The workshop will include techniques to improve followership and accountability, which we developed after an accreditation survey identified lack of accountability as a major problem within our organization. The infection prevention department was identifying and communicating practice fallouts on a regular basis, and these practice issues were leading to increased healthcare-associated infection (HAI) rates and negative patient outcomes, yet staff were not being held accountable. We developed a presentation specifically geared toward engaging our senior leadership to influence accountability and followership. To do that, we knew we needed to ensure that leadership understood the infection preventionist standards we must uphold and we needed to take this message to a multigenerational group. We needed to provide crucial information in a fun, interactive, and impactful way. Using a variety of education and presentation techniques, including simulating HAI incidence within the population of attendees, fostering empathy with true patient stories, utilizing interactive “Family Feud”-style activities, competitive demonstrations, sharing pertinent statistical data, and utilizing fun multimedia, we were able to successfully foster a zero tolerance and fully accountable culture within our organization. Not only did we reverse our accreditation agency findings while gaining immeasurable trust and respect from said agency, but we also have maintained the culture and practice shift for months since that time. In sharing our story with our local APIC chapter members and professional networks, it became evident that apathy and lack of accountability were common problems regionally. We are excited to share our leadership presentation with infection preventionists on a national level in the hope that they may share in the same successes with engaging leaders to ensure accountability and enhance followership.

Learning Objectives:


Sarah Deming

Infection Preventionist
Mohawk Valley Health System, Utica, NY
Utica, New York

Sarah Deming has been an infection preventionist for four years. Prior to entering the field of infection prevention, she worked for 11 years in intensive care. She particularly enjoys infection prevention because it is a multifaceted area of healthcare that allows her to develop and utilize a variety of skills while making a profound impact in the quality of care that is delivered to the patients in her facility. She is primarily responsible for CAUTI and C. difficile surveillance within her facility but she also works in conjunction with other infection preventionists on various other areas of surveillance and process improvement. She particularly enjoys developing and presenting educational material related to infection prevention for staff throughout her organization. Deming finds taking what can be dry and difficult material and turning it into dynamic and meaningful education is endlessly challenging and tremendously rewarding.

Presentation(s):

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Katie Friot

Infection Preventionist
Mohawk Valley Health System, Utica, NY
Utica, New York

Katie Friot  has worked in healthcare since 2012. As an operating room nurse for St. Elizabeth Medical Center, she worked alongside physicians, anesthesiologists, and nurse technicians to help safely manage patients through the entire operative continuum. She aided infection prevention by following standard and isolation-based precautions, safely and effectively managing sterile procedures, and working to prevent patients leaving with a healthcare-associated infection. She became an infection preventionist and used her operating room experience to research the prevention of surgical site infections. She worked on creating and implementing a colon bundle for the entire Mohawk Valley Health System. She is president of the Infection Control Association of the Mohawk Valley and is the membership committee leader for the local APIC 118 chapter. She holds an MPH and is certified in infection prevention.

Presentation(s):

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Tara Millson

Infection Preventionist
Mohawk Valley Health System, Utica, NY
Utica, New York

Tara Millson is an infection preventionist with Mohawk Valley Health System in Utica, New York. She has been a registered nurse since 2003 and an infection preventionist since 2014. Her clinical experience includes telemetry, progressive care, and hemodialysis, and she has held positions as a staff RN, charge RN, and staff clinical educator prior to becoming an infection preventionist. Ms. Millson earned an associate of applied science degree in 2003, BSN in 2013, MSN in 2015, CIC in 2016, and is currently pursuing a doctor of nursing practice degree in infection prevention from Loyola University Chicago, with an anticipated completion date of July 2018.

Presentation(s):

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Earlena Rood

Infection Preventionist
Mohawk Valley Health System, Utica, NY
Utica, New York

Earlena Rood became a registered nurse in 1997 as returning adult student and mother of three. Since that time, she’s grown and gained invaluable experience: she’s worked as a staff nurse in oncology, a home care nurse for the local county public health, a manager of a 17-chair outpatient infusion unit, and a quality representative. She obtained her BSN and infection control and epidemiology certification to further her ability to affect change in healthcare and has worked as an infection preventionist for the last three years. Over the course of her professional development, she realized the importance of developing processes and policies that are best practices to ensure patient safety. Though each role in her nursing career has been fulfilling, she feels to have truly found her niche in infection prevention.

Presentation(s):

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Heather Bernard

Director of Infection Prevention
Mohawk Valley Health System
Hamilton, New York

Heather Bernard has worked in infection prevention for the last 14 years, with experience in acute care, long-term care, dialysis, oncology, and home care. She is currently the director of infection prevention at Mohawk Valley Health System, where she has worked the past 10 years. She received her doctor of nursing practice with a specialty in infection prevention and environmental safety from Loyola University Chicago in July 2016. She has maintained certification in infection control and epidemiology for the last 11 years. Heather is a member of APIC’s Professional Development Committee, which is responsible for promoting the professional development of APIC’s members and diffusion of the APIC Competency Model. Heather’s DNP project was the development of a professional development program for infection preventionists through the development of job descriptions and performance evaluations based on the APIC models career stages; novice, proficient, and expert.

Presentation(s):

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Assets

1400 - Aligning the Workforce: Engaging Leadership to Ensure Accountability and Enhance Followership

MP3 Audio Slides Presentation + Audio

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