As the field of UX expands and libraries adopt a more user-based way of designing services and solving problems, the techniques, and subsequently, the jargon associated with the field have expanded. Speakers from both libraries and the design industry will explore the intersection between design thinking, user experience, and service design with the intention of clarifying each approach, and providing the audience with practical applications for developing user-centered services to implement at their own institutions.
Meeting Type: Program
Content Area: Transforming: Services
Interests: Assessment and Evaluation, Buildings and Facilities, Emerging Technologies, Public Services, Transforming Libraries
Type of Library: Academic, Association, Community College, Consortium, Corporate, Elementary School, Federal, Government, High School, Information-related Organization, Joint Use, Law, Library School, Medical, Middle School, Museum, Native, Nonprofit, Other, Prison Library, Public, Regional System, Research Library, Rural, School/Media Center, Special, State Library, Student, Tribal, Undergraduate
Sponsors: RUSA, RUSA_ETS
Cost: Included with full conference registration.