Our communities-our colleges, our towns, our schools, our businesses-need us. As those we serve face growing tensions of nationalism, xenophobia, racism, extremist politics, and social media sites that seems better at building filter bubbles than societies there is a need for a community of professional dedicated to the common good and founded on knowledge. However our communities don’t need us to gate keep a collection, offer up workshops, or staff a building. They need us adding value to their lives with them in their homes, classrooms, offices, and devices. Speaker David Lankes will explore how reference and user services not only remain relevant, but mobilize to addresses the real challenges of today’s community. Responders include: Valerie Gross, President & CEO of Howard County Library System (HCLS) and Roberto C. Delgadillo, Research Support Services Librarian at the University of California, Davis.
Meeting Type: Program, President's Program
Content Area: Transforming: Customer & User Expectations
Interests: Administration and Management, Leadership, Organizational Change, Outreach Services, Personnel and Staffing, Professional Development, Public Services, Reference Services, Strategic Planning, Support Staff, Training, Transforming Libraries
Type of Library: Academic, Association, Community College, Corporate, Elementary School, Federal, Government, High School, Medical, Middle School, Museum, Native, Prison Library, Public, Regional System, Research Library, Retired, Rural, School/Media Center, Special, State Library, Tribal, Undergraduate
Cost: Included with full conference registration.