Chief Technology and Innovation Officer
Tulsa City - County Library
Monique Sendze is the Chief Technology and Innovation Officer for the Tulsa City-County Library and she has worked in information technology management for over seventeen years. Previously she worked at the Douglas County Libraries in Colorado and the Johnson County Library in Kansas as the IT Director. She has a B.A in English, a M.Ed. in teacher education and a M.Sc. in management information technology. Ms. Sendze has a number of key strengths, including a strong history of innovation (including unique leading-edge library technology projects), exceptional project management skills, and a deep knowledge of industry-standard IT practices and procedures. Ms. Sendze is a person of vision, and knows how to work with people and resources to accomplish great things in not only the IT arena, but the library arena as well. She has contributed to information technology management articles published in various library publications. She is actively engaged in issues related to mobile and broadband technologies, innovation in libraries, digital media, digital transformation and advancement, enterprise technology systems, data analytics, customer experience and self-service technologies; among others. At TCCL, she oversees the Information Technology Department, Customer Care Department, Data Analysis/Management, Web and Virtual Services, Technical Services and Collection Management.
Sunday, June 26
8:30 AM – 10:00 AM