The user’s experience with ebooks encompasses far more than just an interface or an application. Those experiences influence the patron’s attitude towards more than a device or an author --they influence the patron’s attitude towards the library itself.
In the tenth annual Changing Standards Landscape event, we’ll examine the full spectrum of the user’s experience, from patron attitudes toward digital borrowing and reading; to privacy and security of patron data; and the increasingly important area of digital book accessibility standards and best practices.
The Forum will open with a discussion on the findings of a recent joint ALA/BISG survey illuminating patron attitudes on digital library usage. Among those issues to be explored:
What formats library patrons, from adults to children, prefer when borrowing and reading books
How often patrons are visiting the physical and online versions of their local public library
The differences in patron attitudes and behaviors depending on age, gender, geography and other demographic factors
During the Forum, we will also be taking a closer look at those less immediately visible elements of the user experience -- user data collection, storage and use. In a conversation inspired by the NISO Privacy Principles Project, participants will discuss:
What user data is being gathered, and by whom?
What protections are possible for the behavioral and usage data associated with reader interactions with digital systems?
What might be the next steps for the community?
We'll end the day with an overview of BISG's "Quick Start Guide to Accessibility," focusing on those digital publishing issues pertaining most directly to libraries and patrons.
Meeting Type: Exhibitor Session,Other
Type of Library: Association, Information-related Organization, Nonprofit
Cost: Included with full conference registration.