The stress of having medical issues can be compounded by not understanding what the doctor is saying, how the health care system works or what the diagnosis means. This program will cover the basics of cultural competency in consumer health care librarianship and resources available to those of us doing this work. It will help us address the needs of our patrons and help us be more comfortable and competent in the work.
By the end of the program, participants will learn to describe the barriers faced by a variety of cultural groups to obtain consumer health information, identify resources to meet consumer health medical needs and learn strategies to conduct culturally competent reference interviews around health issues.
Meeting Type: Program
Cost: Included with full conference registration.
Consumer Health Coordinator
National Network of Libraries of Medicine, Middle Atlantic Region