The theory of disruptive innovation has been used to explain everything from steel manufacturing to Wikipedia. Now it seems every technology is hailed as “disruptive,” but are ebooks, QR codes, natural language searching, and open access actually disruptive? Disruption has been so overhyped it is hard to differentiate truly disruptive innovations from the multitude of emerging technologies. Worse, this confusion may prevent libraries from adopting adequate structures and processes to manage change and withstand disruption.
Meeting Type: Program
Cost: Included with full conference registration.
Business and Communications Librarian
Brigham Young University