All communities have challenges. Libraries can help conquer them — given the right tools. Learn how two mid-sized, urban public libraries — Hartford (Conn.) Public Library and Springfield (Mass.) City Library — are bringing residents, local organizations and city leaders together to tackle daunting issues, including public safety. In Hartford, the library has convened a task force to improve relations between residents and police in the city’s underserved North End; in Springfield, the library has partnered with a nonprofit to offer trainings in nonviolent conflict resolution. And that’s just the beginning.
In this Deep Dive session, representatives from both libraries will explain how they adopted and adapted the “turning outward” approach, created by The Harwood Institute for Public Innovation, to meet their communities’ unique and changing needs. Participants will learn about the “turning outward” approach through interactive exercises; discuss mid-course corrections and outcomes assessments; and hear real-world examples of how community engagement can change the perspective of libraries and their role in their communities.
RDF Consulting and former community engagement director at Hartford Public Library
Content Area: Transforming: Community Relationships
Interests: Administration and Management, Community Engagement, Organizational Change, Outreach Services, Professional Development, Public Programs, Public Relations, Public Services, Social Change, Transforming Libraries
Library Type: Public, Regional System, State Library
Cost: $95.00 - Deep Dive Educational Session. Advance registration is required for this event.