Don't Allow Your Library to be Marginalized.
It can happen slowly...or it can happen in a heartbeat -- just one well framed question/challenge can undermine years of credibility.
Is the library well-run? How does oversight know for sure? Is the library delivering measurable value? Other than anecdotal evidence, how does one really know? Are the Library's Strategic Plan goals being met? Prove it! -- What is the performance measures tracking and reporting process? Is the process consistent and reliable over time?
Counting Opinions will provide an overview of its multi-faceted single platform, web-based solution currently employed by numerous public and academic libraries that addresses these and related issues.
Ian Reid, VP Customer Services
Karen Kupiec, Director Customer Services
Ryan Patrick, Director Customer Services
Meeting Type: Exhibitor Session
Content Area: Transforming: Library Leadership Expectations – Staff and Boards
Library Type: Academic, Community College, Library School, Public, Research Library
Cost: Included with full conference registration.