Panelists will discuss ways to design and implement both formal and informal qualitative assessment methods and tools to inform administrative decision making and improvements in library services. Using quantitative data to improve library services has been adopted as a best practice in the library field, but qualitative data is often under-utilized compared to the hard numbers of quantitative data. Our panelists from academic and public libraries will discuss the value of using qualitative data to assess and improve their libraries. We will cover both formal qualitative assessment methods as well as smaller, informal assessment methods (i.e. pop-up and guerilla assessments).
Meeting Type: Program
Content Area: Transforming: Services
Interests: Administration and Management, Assessment and Evaluation
Type of Library: Academic, Public
Sponsors: LLAMA_MAES, LLAMA_SASS
Cost: Included with full conference registration.