International Education Leadership


Best Practices for Managing International Contracts Within a University

Thursday, June 2
8:00 AM - 9:00 AM
Room: CCC, 607

Presenters will describe a centralized model for managing all international contracts within a university. They will highlight best practices for contract management including the organization and development of contracts and an explanation of common terms to use and terms to avoid. Guidelines for working with various stakeholders will be provided.

Learning Objectives:

Sarah J. Malcolm

Director, International Partnerships, Marketing, & Communication
Kent State University
Kent, OH

Sarah J. Malcolm is the Director of International Partnerships, Marketing & Communications for the Office of Global Education at Kent State University. She oversees international partnership development, international agreements and contracts, and coordinates marketing and communication activities focused on international student recruitment and retention and promotion of study abroad. Before joining the Office of Global Education in 2011 she served as a Strategic Analyst for the Office of the Provost and as an Academic Advising Coordinator for the College of Arts & Sciences. Prior to working at Kent State University she was an educator in Costa Rica.

Malcolm is active in several professional organizations and currently serves on the board of directors for the NASPA International Education Knowledge Community. She earned her Bachelor of Science in Education and Master of Arts in Spanish Literature degrees from Kent State University.


Michael R. Pfahl

Associate Counsel
Kent State University Office of Global Education
Kent, Ohio

Michael R. Pfahl joined the Office of General Counsel of Kent State University in 2006. His primary areas of practice are employment, administrative and contract, immigration and international law, and university policy development. Currently, Michael assists the office of the provost with study abroad operations and legal issues in Italy, Switzerland, China, Brazil, and India, as well as contracting issues with foreign universities, agents, and third-party service providers. In addition, he provides further legal assistance in the establishment and implementation of university standards for study abroad. Michael also handles the visa and permanent residency issues for international faculty and staff. He currently serves on the Board of Directors for the National Association of College and University Attorneys (NACUA).


Peter I. Thomas

Director International Student Services
Toledo, Ohio



Best Practices for Managing International Contracts Within a University

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