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Care Guidance 2016 - FAQs

What is the Care Guidance Conference?

Care Guidance 2016 is the conference of the Hearst Health network, which includes FDB, Zynx Health, MCG, and Homecare Homebase. The conference takes place May 23-26, 2016 in New Orleans, Louisiana.

The conference agenda is focused on exploring the practical and strategic importance for everyone in healthcare to have the right information at hand, to guide the moments of care that are most impactful in a person’s safety, recovery, and ultimate health outcome.

This three-day event offers a series of networking opportunities centered around an assortment of presentations, breakout sessions, focus groups, general sessions focused on contemporary HIT issues, and more.

Why is attending valuable to you and your company?

As an attendee, you will gain new ideas and best practices to help you implement and use evidence-based clinical improvement solutions within the electronic health record. You’ll have face-to-face exposure to a massive network of healthcare experts and thought leaders who make up the leading edge of evidence-based CIS. You’ll also have in-person access to Hearst Health personnel who will make themselves available to assist you, answer questions, hear suggestions, and provide insight.

Client success stories and best practices reveal new, innovative answers to common questions, and intimate face-to-face discussions with experienced subject matter experts provide valuable opportunities for clinicians to vet issues pertaining to their specific scenarios. Attendees also obtain networking opportunities within a large, unique group of early adopters who collectively help define the frontier of the healthcare IT industry and offer options for addressing the mandates of healthcare reform.

The Care Guidance Conference also provides a forum to network with peers in the healthcare IT industry. You will have the opportunity to build new relationships that will foster collaboration between your organization and others, improving not only your services, but healthcare overall.

How do I register to attend?

All attendees should register via the Attendee Registration page.

What are the registration costs and is there a group discount?

Attendees are encouraged to register early to take advantage of discounted rates. The registration schedule is as follows:

Registration period

Price per person

Early Bird Registration (now - January 31, 2016) $249
Advance Registration (February 1 - March 31, 2016) $349
Last-Minute Registration (after April 1, 2016) $449

For groups of three or more registrants, please enter the discount code DISC25 for 25% off your registration fees.

What is your registration cancellation policy?

All registration cancellations must be received online or in writing via email to for full refund minus a $50 USD processing fee when received by 11:59pm Pacific Time on Friday, April 29, 2016. No refund will be issued after April 29. Substitutions will be considered, please contact with your request.

Am I allowed to bring a guest to the meals and evening events?

A guest pass for meals and evening events may be purchased for $149. Guests must be 21 or older.

How do I take advantage of the discounted room rate and book my hotel room?

Please visit the Hotel and Travel page to learn more about this year’s venue, the Hyatt Regency New Orleans, and how to make your hotel reservations.

Conference attendees who stay at the Hyatt Regency will receive the discounted room rates of $199 plus tax per night for a single occupancy room, $224 plus tax per night for a double occupancy room, $249 plus tax per night for a triple occupancy room, or $274 plus tax per night for a quadruple occupancy room. The discounted room rates are available for the evenings of May 21-28, and the last day to book is Friday, April 22, 2016.

Cancellations must be made at least three days prior to arrival. Cancellations made within three days of arrival will be charged one night room and tax.

How do I purchase a sponsorship or exhibitor space?

For more information on available sponsorships or exhibit space, please visit our Sponsors & Exhibitors page. Coming Soon!

May I present at the Care Guidance Conference?

Current clients are invited to submit a session proposal for consideration to present at Care Guidance 2016. For more information, please visit the Call for Abstracts page.

Do you have to be a client of FDB / Zynx Health / MCG to attend their session offerings?

With the exception of specific tracks for MEDITECH and Epic end users, Care Guidance 2016 attendees are allowed to attend all sessions, regardless of whether or not their organization is a client of the presenting organization. To attend the conference in general, you have to be a client of at least one of the companies.

Does the conference offer continuing education credits (CEUs)?

Attendees of qualified MCG hosted sessions will be eligible for approximately 15-17 hours* of Continuing Education credits. For more information, please visit the MCG Training and Continuing Education page.

* Estimate based on previous MCG Client Forum offerings

Can you tell me more about the MCG User Certification Exam?

New this year, MCG will not host the User Certification Exam onsite at the conference. Instead, we are offering all Care Guidance 2016 attendees the opportunity to sign up for the new online User Certification Course and Exam, with the $150 certification fee waived.

Eligible participants must be licensed healthcare professionals and be employed by an organization that uses both Inpatient & Surgical Care and General Recovery Care.

Request an application by emailing and stating that you will be attending Care Guidance 2016.

Additional questions

For any additional questions you may have, please contact our registration team at

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